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Gestionnaire De Service - Cvac Québec

Carrier

Dirigez les activités de service CVAC avec Carrier au Québec, principalement dans le Grand Montréal. Ce rôle se concentre sur la performance opérationnelle, la satisfaction client et la gestion d’équipe.
En tant que Gestionnaire de Service avec Carrier, vous serez responsable des opérations CVAC, y compris la maintenance et les contrats de service. Votre mission est d’assurer l’excellence opérationnelle tout en dirigeant une équipe et en maintenant des relations solides avec la clientèle. Grâce à votre expérience, vous optimiserez les ressources et veillerez à la rentabilité du portefeuille de services.
Key Responsibilities: - Superviser la planification et dispatch des appels de service - Gérer le portefeuille de service pour maximiser la rentabilité - Recruter et former des techniciens et coordonnateurs - Développer des relations avec les clients clés - Assurer la conformité avec les normes de sécurité
Requirements: - Minimum 5 ans d’expérience en service après-vente - 2 ans d’expérience en gestion d’équipe de terrain - Communication en français et en anglais - Expérience avec P&L et contrats de service - Diplôme d’études secondaires requis
Intégrez Carrier en mettant à profit votre expertise en service, gestion d'équipe et relations clients.#J-18808-Ljbffr
Vacancy posted 1 hour ago
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