Front of House Operations Lead
$45k - $55k per yearDuchess Bake Shop
Overview:
We are seeking an experienced Operations Lead to join our team. The ideal candidate will have a background in the food industry, with strong leadership skills and a passion for delivering exceptional customer service.
Responsibilities:
- Oversee daily operations of the establishment, ensuring smooth workflow and adherence to company standards- Manage and lead a team of employees, providing guidance, training, and support- Coordinate food preparation activities, ensuring quality and adherence to food safety regulations- Supervise inventory management, ordering supplies, and maintaining stock levels- Handle customer inquiries and resolve any issues promptly and professionally- Conduct interviews and participate in the hiring process to build a strong team- Utilize POS systems effectively to process orders and transactions
Requirements:
- Proven experience in a supervisory role within the food industry or hospitality sector- Excellent team management and leadership skills- Ability to work in a fast-paced environment while maintaining high standards- Prior experience with customer service and resolving customer concerns- Familiarity with interviewing techniques for hiring new staff members If you are a dynamic individual with a background in operations management within the food industry, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $45,000.00-$55,000.00 per year
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
- Vision care
Supplemental pay types:
- Tips
Language:
- English (preferred)
Work Location: In person
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