Restaurant Supervisor Private Golf Club
$18.5 - $25 per hourCamelot Golf & Country Club
Position Overview:
As the Restaurant Supervisor / Floor Manager at Camelot Golf & Country Club, you will be responsible for delivering an exceptional dining experience to our members and guests by leading the front-of-house team with professionalism, attention to detail, and an unwavering commitment to service excellence. This leadership role supports the overall F&B operations and ensures that all service standards reflect the prestige and personalized atmosphere expected in a private club of our caliber.
Key Responsibilities:1. Guest Experience & Service Delivery
- Lead daily floor operations during service, ensuring seamless execution from greeting to farewell.
- Anticipate and fulfill member and guest needs with discretion and attentiveness.
- Handle complaints gracefully and resolve issues in a manner that enhances member satisfaction.
2. Team Leadership & Training
- Supervise, coach, and support the service team (servers, runners, bartenders, hosts).
- Conduct daily pre-shift briefings and provide ongoing training, coaching & counseling.
- Foster a team culture that prioritizes collaboration, professionalism and member satisfaction.
3. Operational Excellence
- Ensure mise en place and dining room setup are consistently maintained to the highest standard.
- Oversee table management, section assignments, and pacing of service.
- Monitor cleanliness, ambiance, and readiness of the dining area before and during service.
4. Sales & Product Knowledge
- Guide servers in upselling techniques, food and wine pairings, and daily feature presentations.
- Maintain up-to-date knowledge of all food and beverage offerings and communicate confidently with members.
5. Administration & Reporting
- Provide end of shift reporting
- Manage and optimize labor according to business levels
Required Qualifications:
- Minimum 3-5 years' experience in restaurant supervision or private club management.
- Previous experience in a private club or luxury hospitality environment strongly preferred.
- Strong knowledge of food, wine, and service standards.
- Proven leadership skills and the ability to manage a team with poise and positivity.
- Excellent communication, conflict resolution, and interpersonal abilities.
- SmartServe certification required.
- Banqueting / Private events /weddings experience an asset
Working Conditions:
- Must be available to work evenings, weekends, and holidays.
- Physically able to stand for extended periods and lift moderate weight.
- Comfortable working in a fast-paced, member-focused environment.
What We Offer:
- Competitive salary and gratuities
- Staff meals, golf privileges, free parking
- A supportive, prestigious workplace culture
Job Types: Part-time, Seasonal
Pay: $18.50-$25.00 per hour
Expected hours: 20 - 40 per week
Additional pay:
- Tips
Benefits:
- Company events
- Discounted or free food
- On-site parking
- Paid time off
- Store discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Application question(s):
- Do you have a reliable mode of transportation?
Language:
- French (preferred)
Work Location: In person
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