Hotel Catering Sales Manager

Drive hotel catering sales through superior customer service, contract management, and revenue-focused meeting space strategies. Support events from enquiry through completion.The Conference Services Manager supports the hotel’s strategic plan while selling products and services that maximize revenues. This role manages catering administration, event documentation, client communication, and group sales contracts. It coordinates meeting rooms, food and beverage, and audiovisual requirements with planners. The position also supports prospecting, re-booking, site inspections, and client events.Key Responsibilities:
Respond to meeting and event enquiries within the same dayDraft correspondence, proposals, and catering contractsMonitor guarantees, amendments, deposits, and final paymentsCoordinate function setups with meeting planners and operational teamsMaximize revenue through space yielding and effective upsellingRequirements:
One to two years of catering or banquets experienceHospitality degree, diploma, or equivalent education and experienceExcellent presentation, communication, organizational, and interpersonal skillsIntermediate Microsoft Office technical skillsKnowledge of food costing, wine pairing, and hotel operationsUse catering sales, customer service, and contract expertise to deliver successful meetings while maximizing hotel revenue.
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