It Operations Business Relationship Manager

Lead IT operations for Eaton’s PCS plants across the United States and Canada from Burlington, Ontario or Calgary, Alberta. Apply ERP, MES, Lean, and Six Sigma expertise.This Business Relationship Manager serves as the primary IT partner for plant leadership across manufacturing operations. The role connects business strategy with digitally enabled solutions, operational performance, and reliable shop-floor execution. It requires senior accountability for technology outcomes, investments, and digital alignment.Key Responsibilities:
Drive IT outcomes across PCS manufacturing and business functionsApply Lean and Six Sigma to operational improvement initiativesMaintain digital thread integrity and end-to-end data continuityLead plant-level ERP, MES, infrastructure, and cybersecurity executionDevelop business cases, budgets, ROI analyses, and value plansRequirements:
Bachelor’s degree in information technology, engineering, business, or related fieldMinimum ten years’ IT, digital, or operational experienceMinimum two years supporting manufacturing plant IT environmentsHands-on ERP and MES experience in industrial environmentsEligibility to work in Canada and travel to the United StatesBring manufacturing IT leadership, stakeholder influence, and investment expertise to Eaton’s PCS operations across North America.
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