Senior Client Partner - Professional Services / Services Sales

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise – Makes Work Life Better™ – Reflects our commitment to employees, customers, partners and communities globally.
About The OpportunityThe Professional Services Sales Consultant is a strategic Services Sales and Advisory leader responsible for shaping and selling implementation and value-added services solutions that enable customers to achieve their business outcomes and accelerate time to value from Dayforce. Working with Dayforce Sales Executives, Solutions Consultants and partners, the Professional Services Sales Consultant develops services delivery strategies to generate new business and identifies opportunities for add‑on services. Client contact is typically with senior and executive‑level leadership. The Client Partner must be comfortable interacting across all customer levels, and able to network and develop strong business relationships with prospects, customers and cross‑functionally. The Professional Services Sales Consultant is responsible for developing solution designs and services proposals utilising a broad knowledge of consulting services.
What You’ll Get To Do
Leveraging a deep understanding of Dayforce feature functionality and implementation best practice, the Client Partner:
Validates that the proposed solution design will deliver on Dayforce value metrics, and establishes KPIs to monitor progress through implementation.
Collaborates with Solutions Consultants and Product owners to align the Dayforce product roadmap with customer requirements.
Establishes project scope, timelines, and roles and responsibilities to accelerate time to value and drive customer self‑sufficiency.
Develops strong relationships with systems integrators to create integrated solutions in joint sales opportunities.
Provides the Implementation team and Services Leadership with context and understanding of customer scope, expectations and value drivers.
Works with Staffing and Delivery leaders to ensure implementation project staffing and approach aligns with customer expectations.
The Client Partner contributes to the growth and scalability of the Services Sales function by:
Developing and enhancing segment and industry‑specific sales collateral that reflects Dayforce best practice.
Documenting common product gaps for discussion with Product owners.
Identifying opportunities for implementation efficiency based on customer feedback.
Suggesting value‑add services offerings based on customer feedback and interactions with system integrators.
Skills And Experience We Value
6+ years of software industry experience, including 4 years of experience in solution design and implementation, and/or human capital management applications consulting.
A strong combination of technology, leadership and interpersonal skills.
Experience working with prospects throughout the sales cycle, including presentations, solution design and services proposal development.
Excellent communication and negotiation skills as demonstrated leading engagements.
Ability to travel across the UKI and EMEA region as required, up to 30%.
An undergraduate degree or equivalent work experience.
What Would Make You Stand Out
Experience working with systems integrators and/or strategic implementation partners is advantageous.
Experience in change management an asset.
What’s In It For YouDayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
Dayforce encourages personal and professional growth.
We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.
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