It Operations Lead Cybersecurity

Lead SJC IT operations through cybersecurity readiness, Tier 3 troubleshooting, and hands-on oversight of infrastructure, networks, cloud systems, and endpoints.As IT Operations Lead, you will manage and develop a small IT team while remaining the senior escalation point for complex issues. Your responsibilities span on-prem server administration, enterprise networking, cloud infrastructure, identity, and endpoint management. You will work with the Director, Engineering & Technology and business stakeholders to set priorities, strengthen incident response, and maintain reliable systems.Key Responsibilities:
Lead, mentor, and develop the small IT teamOwn complex Tier 3 infrastructure and security escalationsOversee servers, networks, cloud infrastructure, identity, and endpointsPlan and facilitate cybersecurity tabletop exercisesGuide access management, patching, backups, and recovery practicesRequirements:
Four-plus years contributing consistently on modern IT teamsOne to two-plus years of management experienceExperience with Windows Server or Linux administrationWorking knowledge of cloud infrastructure and identity toolsBachelor's degree or equivalent practical experienceBring IT leadership, cybersecurity readiness, and hands-on infrastructure expertise to SJC's evolving communications technology environment.
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