Digital Menu Governance Manager

Shape Tim Hortons digital menus in Toronto through menu governance, channel accuracy, and guest-focused ordering experiences across App, Kiosk, and Delivery.Restaurant Brands International seeks a Manager, Digital Menu Governance & Experience for Tim Hortons Canada. This individual contributor establishes standards, maintains menu truth, and coordinates updates across Product, Marketing, Category, Operations, and Technology. The work covers products, categories, modifiers, customizations, and channel differences.Key Responsibilities:
Develop standardized configuration playbooks for digital ordering channelsMaintain active, discontinued, and optional product recordsAudit menu parity across App, Kiosk, and DeliveryRecommend relevant modifiers, customizations, and categoriesMonitor changes, documentation, validation, and discrepancy resolutionRequirements:
Experience in digital menu management or digital commerceExperience with apps, kiosks, or delivery platformsUnderstanding of catalogs, modifiers, POS, and digital systemsStrong analytical, organizational, and detail-oriented skillsEffective collaboration across cross-functional teamsBring digital commerce, menu governance, and analytical coordination skills to improve Tim Hortons ordering across Toronto-based channels.
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