Senior Associate, Strategy & Operations - Commerce Platform Logistics - DeliveryCost

About the Team

DoorDash’s Commerce Platform is one of the fastest-growing segments in the company—distinct from our Marketplace business. Whereas Marketplace serves DoorDash’s own app customers, Commerce Platform powers merchant-owned eCommerce channels by fulfilling orders directly for their customers (e.g., a Petco.com order where Petco owns the checkout experience, and DoorDash fulfills delivery). Within Commerce Platform, the Logistics team focuses on cost efficiency and sustainable growth across Retail Merchants with multi-day service level agreements and Final Mile delivery in Parcel networks. Our mission is to make efficiency a competitive advantage —reducing costs for merchants so they can grow, while ensuring high-quality deliveries for customers and fair pay for Dashers.

About the Role

We’re hiring a highly analytical, execution-focused individual to help drive cost improvement initiatives. As the part of this team, you will:

• Partner with Finance on weekly Dasher cost performance, identifying trends, root causes, and missed targets.
• Work with Product, Engineering, Analytics, and Operations to design and execute initiatives that improve network efficiency and optimize Dasher pay.
• Contribute to net new ideas and assess the impact of product-driven cost changes.
• Focus on scoping, sizing, and prioritizing cost improvement initiatives.
• Support operational tests to uncover high-impact levers for cost reduction.
• Partner with Product and Engineering to roll out cost initiatives that scale.

You’re excited about this opportunity because…

• Data mastery: You can confidently speak to weekly cost trends and portfolio performance at a granular level.
• Execution: You don’t just model opportunities—you see them through from concept to deployment.
• Cross-functional influence: You bring Finance, Product, and Operations along with you to implement change.
• Innovation: You contribute fresh ideas to improve efficiency, cost fairness, and merchant growth.

We’re excited about you because…

Must Have Skills:

• SQL and BI tools (Mode, Sigma, Tableau)
• Excel/Google Sheets expertise
• Financial modeling & forecasting
• Analytical rigor & resourcefulness
• Experience working cross-functionally with Product & Analytics
• Strong communication skills
• Track record of owning strategic initiatives in high-growth environments
• Self-starter mindset & adaptability

Nice to Have:

• AI tools (Claude Code, Codex, Cursor)
• Computer Science background or coursework
• Statistics or predictive modeling experience

Typical Backgrounds:

• Start-up Operations/Business Operations
• Consultant
• Strategy & Operations Analyst
• Product Analyst
• Investment Banking Analyst
• Business Analyst

Applications for this position are accepted on an ongoing basis

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month).

The national base pay range for this position within the United States, including Illinois and Colorado.

$87,000—$128,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

Results of the audit may be viewed here: nyc-local-law-144.