Product Operations Manager

Description

This is a build role. You will own the process and the mechanisms the whole product organization runs on, reporting directly to the Chief Product Officer.

What you will do

Own our product development process end to end stage gates, entry and exit criteria, templates, and the governance that keeps it credible. Drive adoption across engineering, operations, quality, marketing, sales, services, finance, legal, and support.

Build and run the reporting rhythm for the portfolio the single view of program health, launch status, and product performance that executive leadership and our board use to make decisions.

Provide functional leadership to product commercialization managers across our business lines, setting shared standards for critical path planning, launch readiness, and cross-functional coordination.

Establish a single source of truth for roadmaps, product data, and launch status that leaders trust and use.

Lead portfolio lifecycle management a consistent framework for managing products from introduction through platform transitions and beyond.

Run the intake and prioritization mechanics that let product leaders make clear, evidenced decisions. You own the process and the quality of the inputs; business cases and roadmap calls stay with the product leadership team.

Partner closely with the engineering program office, pricing and analytics, user experience, and technical documentation so the organization runs one coherent operating model rather than several competing ones.

What success looks like

Twelve months in: the product development process is applied consistently on every active program. Executive and board reporting comes from one source and takes hours to assemble rather than weeks. Every product in the portfolio has a documented lifecycle status and a named owner. Launch commitments are met more often, and when a date is at risk, it is visible early enough to do something about it.

What you will bring

Seven or more years in product operations, product management, or technical program management, including time in a role where you built the process rather than inherited it.

Direct experience with a formal stage-gate or new product introduction process in a business that ships both hardware and software. You understand why a certification dependency or a component lifecycle decision belongs on a critical path, and what it costs when it is missed.

A track record of getting functions you do not manage to meet their commitments. This role carries broad influence and no direct authority over the teams it depends on.

Fluency with the tools product organizations actually run on roadmap and work management platforms, and the reporting layer built on top of them.

Clear, economical writing. A large part of this job is making complex portfolio decisions legible to executives in a page or less.

Comfort in a multi-brand, multi-geography environment where products, teams, and systems have arrived from different places.

Helpful, not required

Physical security, access control, building systems, or industrial technology.

Experience in a private equity backed business, or integrating acquired product lines.

Exposure to product certification and regulatory regimes UL, EN, CE and UKCA, FIPS, or emerging cybersecurity requirements for connected products.

How we work

Calm, clear, and direct. We would rather fix a process than work around it, and we would rather hear about a problem early than a reassurance late. We value progress over perfection and we expect people to say what they think.

Skills

Product Operations, Product Management, stage-gate, hardware, software

Top Skills Details

Product Operations,Product Management,stage-gate,hardware,software

Additional Skills & Qualifications

Same Experience or less than:

Experience Level

Intermediate Level

This is a Contract position based out of Ottawa, ON.

The pay range for this position is $60.00 - $70.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

This is a Contract position based out of Ottawa, ON.

This is a fully onsite position in Ottawa,ON.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises dAllegis Group. Découvrez dautres informations à TEKsystems.com.

Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.