Intermediate DevOps Developer - Remote/Hybrid (Canada)

Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives and organizational processes.

• We pride ourselves on consistent year-on-year growth, with double-digit growth even during a global pandemic.
• We are in the Top 3 on LinkedIn's Top Companies List in Canada.
• Info-Tech fosters a growth-focused, entrepreneurial culture with unlimited opportunities for professional growth and development.
• We provide financial support for professional development and training.

About The Role

The Intermediate DevOps Developer is responsible for supporting and improving the tools, processes, and infrastructure that enable the development, deployment, and ongoing operation of applications. Working closely with development teams and managers, this role helps automate and streamline software delivery processes and ensures application environments and deployment pipelines are reliable and efficient.

The DevOps Developer will contribute to the development and maintenance of CI/CD pipelines, cloud infrastructure, automation, infrastructure-as-code, and application configuration. The role may also involve making updates to application code and troubleshooting issues across development and production environments.

This position requires a strong working knowledge of application deployment processes, cloud infrastructure, security, and DevOps automation tools. The successful candidate should be comfortable working independently on day-to-day technical activities while collaborating with more senior technical resources when required.

The majority of work will be performed during normal business hours, although occasional after-hours support may be required for application or infrastructure downtime, deployments, or maintenance.

Responsibilities

• Support and maintain application infrastructure, cloud environments, and deployment processes across the software development lifecycle.
• Develop, maintain, and improve CI/CD pipelines and developer tooling to automate and streamline software delivery.
• Build and maintain Infrastructure as Code (IaC) and automation solutions to improve consistency, scalability, and efficiency.
• Work with AWS cloud infrastructure to support application development, deployment, and ongoing operations.
• Support and maintain application environments across Windows and Mac platforms.
• Work with development teams to troubleshoot and resolve application, infrastructure, deployment, and environment-related issues.
• Support databases and data stores, including configuration, maintenance, troubleshooting, and performance considerations.
• Contribute to reliability, observability, monitoring, and disaster recovery practices, including tracking system health and understanding where potential issues or risks may arise.
• Support application updates and, where required, contribute to application code and configuration changes.
• Collaborate with developers, technical stakeholders, and senior technical resources to improve development and deployment processes.
• Participate in deployments, maintenance, and occasional after-hours support when required.

Required Experience

• Hands-on experience working with AWS and cloud infrastructure.
• Strong experience with Infrastructure as Code and automation.
• Experience developing and maintaining CI/CD pipelines and developer tooling.
• Experience working with databases and data stores, including but not limited to MySQL 8, PostgreSQL, MS SQL Server, and SQLite.
• Several years of experience working with the Microsoft Data Platform.
• Experience working across Windows and Mac environments.
• Practical understanding of reliability, observability, monitoring, and disaster recovery.
• Experience troubleshooting issues across application, infrastructure, deployment, and development environments.
• Ability to work independently on day-to-day technical activities while knowing when to collaborate with or elevate to more senior technical resources.
• Solid understanding of software development and deployment processes across the software development lifecycle.

Nice to have

• Experience with Microsoft Azure and the ability to understand and work within Azure environments.
• Experience with Ruby on Rails or MVC application development frameworks.
• Working knowledge of application and cloud security principles, including authentication, authorization, access controls, and SAML/SSO.
• Working knowledge of Python, APIs, and web services, with an understanding of how they support automation, application integration, and DevOps processes.
• Experience supporting or contributing to application code.
• Familiarity with AI technologies and experience using AI-powered tools to support software development, automation, or DevOps workflows is an asset.

Language Skills:

Bilingual proficiency in French, Spanish or German is preferred to support our diverse client base across North America and globally.

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.