Manager, Change Management

Job Title: Manager, Change Management (Contract)
Vacancies: This posting is for (1) current vacancy
Location: Toronto, ON | Vancouver, BC | Ottawa, ON | Montreal, QC | Québec, QC (Detailed office location information can be found by visiting this link:
Work Model: Hybrid Work Model
Salary Band: 6 ($82,000 - $92,000 CAD)
HELP SHAPE THE FUTURE OF CANCER CARE IN CANADAThe Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer – and the Canadian Cancer Society is leading the way.
MAKING AN IMPACTReporting to the VP, Strategy Alignment, the Manager, Change Management leads change management across organizational projects and strategic initiatives to strengthen readiness, stakeholder engagement, adoption, and sustained outcomes.
The role partners with leaders, project teams, and the Project Management Office to embed people-centered change practices into project planning and delivery, while contributing to building organizational change management maturity.
What You’ll Be Doing
Lead and support change management within projects at CCS
Establish standardized change management tools, templates and processes for the PMO.
Conduct knowledge transfer to PMO team members to improve their change management expertise.
Apply a structured methodology and lead change management activities, such as:
Complete change management assessments, such as change readiness or change impact assessments
Establish two-way communication mechanisms, e.G., Surveys, focus groups, etc.
Work closely with Project Managers and/or Project Leaders to integrate change management activities into project plan
Create a change management strategy, and develop and oversee or support the effective implementation of change management plans for key audiences, e.G., Communications plan, sponsorship plan, coaching plan, etc.
Identify, analyze, prepare risk mitigation tactics
Identify and proactively manage anticipated resistance
Define, report and measure change management success metrics and monitor change progress
Consult and coach teams on change management best practices until they have success.
Work with Project Managers to ensure overall project success, e.G., Complete weekly status reports, identify and support the mitigation of risks, etc.
Provide one-on-one support to Project Managers to identify, discuss, and mitigate project-specific change management challenges.
Support the development and ensure the effectiveness of change management training programs, materials and delivery.
Moves CCS further up the change management maturity curve
Establish and improve change management standards, practices and tools across CCS.
Build organizational awareness and understanding of change management principles and best practices.
Identify opportunities to strengthen change readiness, adoption, and stakeholder engagement across initiatives.
Partner with leaders, Project Managers, and business teams to embed change management into project planning and decision-making.
Leverage lessons learned, project retrospectives, and organizational feedback to continuously improve change management approaches.
Advocate for the early integration of change management activities to improve project outcomes, employee experiences, and long-term adoption.
Support and develop CMO (change management office) team members in a people leader capacity
Lead, coach and develop employees to achieve individual, team and organizational objectives.
Ensure staffing needs are met through effective recruitment, onboarding, performance management, coaching and professional development practices.
Set clear goals, objectives, priorities and expectations and provide regular coaching, feedback and recognition through both formal and informal performance management practices.
Conduct performance reviews and support employee development planning and career growth.
Foster a positive, inclusive and high-performance work environment that attracts, engages and retains high-caliber talent.
Support employee engagement, wellbeing and a culture of continuous learning and improvement.
Address employee relations matters in partnership with Team People and in accordance with CCS policies and practices.
Other
Foster a high-performance culture that leverages the unique talents and strengths of each member while encouraging their growth and development.
Champion CCS's purpose of leading the way to a future without cancer.
Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.
Other duties as assigned
Qualifications
University degree with an emphasis on Communications, Psychology, Business, Economics, Organizational Behavior/Development or related
5+ years’ experience advising on and helping to execute change strategies on both projects and strategic initiatives
Experience with Prosci ADKAR® Model and other methodologies
Experienced at working collaboratively with, and influencing, staff at all levels of the organization
Experience working in an agile project environment, or product management environment is an asset
Proven ability to establish and maintain strong professional relationships with different personality types
Acute business acumen and understanding of organizational issues and challenges
Working knowledge of project management practices including Agile methodologies
Demonstrated ability to manage concurrent projects that are multidimensional and encompass multiple work streams/subject matter
Able and willing to travel on an as‑needed basis
Bilingualism (French/English) is required due to the organization’s nationwide operations and the need for effective communication across various regions.
Others may apply
For roles based in Quebec, French is required. Knowledge of another language may be required depending on job responsibilities and business needs.
What You Can Expect From UsCCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change:
COURAGEOUS UNITED CARING RIGOROUSWe offer a competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance—and a fulfilling work environment where your efforts make a meaningful impact daily.
COME AS YOU AREAt CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity‑deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.
Other InformationCCS is dedicated to employment equity and encourages applications from all qualified candidates. In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you! Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.
Privacy DisclosureWe collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate anonymized recruitment‑related reports. If selected for a position at CCS the information provided will be used for the purposes of pre‑employment checks and added to your employee file. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law. We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting View email address on ca.hrm.tc. For more information about our privacy practices, visit cancer.Ca/privacy.
AI DisclosureWe are committed to transparency and, the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks;
however, all hiring decisions are made by people. We review and approve AI-assisted outputs to ensure fairness, accuracy, and alignment with our values. For more information about our privacy practices, visit cancer.Ca/privacy .
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