Director of Technical Maintenance | William Gray Hotel

Blending historic charm with contemporary design, William Gray delivers an authentic Montréal experience by seamlessly integrating creativity and culture into the neighborhood’s vibrant landscape. This 127-room boutique hotel has become a benchmark for luxury, exceptional service, and genuine hospitality.

The Technical Maintenance Director is responsible for the overall management of the property's maintenance and facilities operations. This role ensures the reliability of equipment, the safety of the buildings, regulatory compliance, and the optimization of the department’s human and financial resources. Through strong leadership, the incumbent contributes to delivering an exceptional guest experience while supporting the organization’s operational and financial objectives.

RESPONSIBILITIES

• Plan, organize, and oversee preventive and corrective maintenance activities.
• Ensure the proper operation of building systems and equipment.
• Manage the department budget and control maintenance and repair costs.
• Select, supervise, and evaluate suppliers, contractors, and subcontractors.
• Ensure compliance with occupational health and safety standards as well as regulatory requirements.
• Lead, motivate, develop, and evaluate the maintenance team.
• Implement continuous improvement initiatives aimed at enhancing operational efficiency.
• Monitor inspections, certifications, and preventive maintenance programs.
• Collaborate with various departments to support the property’s operational needs.
• Contribute to achieving performance, productivity, profitability, and guest satisfaction objectives.

QUALIFICATIONS AND REQUIREMENTS

• Relevant education in building mechanics, electromechanics, maintenance management, or a related field.
• Minimum of 3 to 5 years of experience in technical maintenance management or property operations, including team leadership experience.
• Strong knowledge of mechanical, electrical, plumbing, and building systems.
• Solid understanding of occupational health and safety standards, preventive maintenance programs, and regulatory requirements.
• Experience in budget management and cost control.
• Excellent leadership, organizational, and prioritization skills.
• Proven ability to troubleshoot and resolve technical and operational issues efficiently.
• Strong communication, collaboration, and customer service skills.
• Proficiency with computer applications and maintenance management software is considered an asset.
• Bilingualism in French and English required