Analytics Platform Operations Manager

Direct analytics platform operations at Desjardins through performance monitoring, risk management and secure service delivery. Apply SAS expertise to dependable data environments.

This management support role leads a specialized team responsible for developing, using and optimizing analytics platforms. You align work with management priorities, distribute capacity and monitor deadlines, dependencies and issues. You also help ensure platforms support artificial intelligence, data science and data valorization.

Key Responsibilities:

• Track operational indicators and implement required service actions
• Plan capacity and participate in risk management activities
• Resolve complex platform issues with contributors
• Apply operational, governance and data management best practices
• Provide concise team activity status updates

Requirements:

• Bachelor’s degree related to the position
• Minimum eight years’ relevant platform or technology experience
• Specialized team management or coordination experience
• Knowledge of analytics platforms and cloud computing environments
• Strong communication, collaboration, influence and motivational leadership skills

Bring operational discipline, SAS platform knowledge and collaborative management to secure, high-quality analytics services at Desjardins.

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