Vice President Operations Technology Services

Lead GreyOwl’s Canadian operations with technology-enabled service delivery, scalable processes, and accountability across a diverse North American business.As Vice President, Operations or COO, you will direct day-to-day operations for GreyOwl, an Onni Group technology subsidiary. You will assess workflows, strengthen managed-services delivery, and build operating structures supporting growth. The mandate combines strategy, execution, financial oversight, and people leadership.Key Responsibilities:
Lead operational functions, teams, resources, and processesBuild scalable systems, processes, metrics, and dashboardsChampion automation, AI, and practical technology innovationStrengthen Help Desk, managed services, and field supportTranslate growth objectives into operational plans and prioritiesRequirements:
Significant progressive leadership experience overseeing complex service operationsManaged Services and recurring service-delivery experienceTechnology-enabled operations and process automation experienceFinancial acumen covering budgets, forecasts, margins, and resource planningStrong communication, judgment, execution, and people-development capabilitiesBring operational leadership, technology orientation, financial acumen, and execution discipline to GreyOwl’s continued North American growth.
#J-18808-Ljbffr