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Healthcare Transportation Client Manager

Apple Express Courier Ltd.

Healthcare transportation client management defines this hybrid or on-site role at Apple Express, requiring relationship leadership and operational analysis. Occasional travel is required.The Client Relations Manager manages Healthcare Transportation accounts across Canada. This client-facing role oversees contracts, onboarding, profitability analysis, pricing strategies, and operational performance. Success requires collaboration with Operations, Customer Service, Administration, Quality, and Business Development teams.Key Responsibilities:
Manage dedicated, routed, scheduled, and on-demand healthcare transportation clientsLead business reviews and resolve client escalations promptlyDevelop pricing strategies, proposals, and transportation business casesCoordinate implementations, project plans, milestones, and deliverablesMonitor performance metrics, profitability, KPIs, and improvement opportunitiesRequirements:
College Diploma or University Degree in Business Administration or related fieldMinimum five years in transportation, logistics, or healthcare transportationExperience managing customer relationships in client-facing environmentsStrong analytical, presentation, negotiation, and project management skillsMicrosoft Office Suite proficiency, particularly Excel;
occasional travel requiredApply client relationship, pricing, project management, and analytical expertise to healthcare transportation growth at Apple Express.
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Vacancy posted 1 hour ago
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