Senior Sales Engineer, Mid-Market (French/English Bilingual)

Role Summary

The Senior Sales Engineer (SE) serves as the trusted technical advisor for Mid-Market customers and channel partners across Ontario and Quebec. Working closely with Account Executives, Channel Sales, Customer Success, Renewals, and Services teams, the Senior SE is responsible for driving technical sales engagements, demonstrating the value of the Sophos cybersecurity portfolio, and helping customers strengthen their security posture through strategic guidance and solution expertise.

This role requires a highly motivated and customer-focused professional who can build credibility with technical decision-makers, lead technical evaluations, and support customers through every stage of the sales cycle. The ideal candidate combines strong cybersecurity knowledge, excellent presentation skills, experience selling through partner ecosystems, and a passion for emerging technologies including AI-enabled workflows.

This position requires fluency in both English and French and the ability to travel throughout Ontario and Quebec to engage with customers, partners, and events. What You Will Do

• Serve as the primary technical resource supporting Mid-Market sales opportunities across Ontario and Quebec.
• Partner with Account Executives and Channel Account Managers to develop and execute territory growth strategies.
• Build meaningful relationships with customer technical stakeholders, security practitioners, and business decision-makers.
• Conduct technical discovery sessions to understand customer environments, requirements, challenges, and business objectives.
• Deliver compelling product demonstrations, technical presentations, workshops, and proof-of-concept engagements.
• Act as a subject matter expert across the Sophos cybersecurity portfolio, including Managed Detection and Response (MDR), Extended Detection and Response (XDR), Endpoint Security, Network Security, Cloud Security, Incident Response, and Sophos Advisory Services including Cybersecurity Retainers, Incident Response Readiness, Penetration Testing, Vulnerability Assessments, Digital Forensics, and Strategic Security Consulting engagements.
• Clearly articulate technical and business value propositions, competitive differentiation, and security outcomes.
• Support customer retention, expansion, and cross-sell opportunities through technical reviews, health checks, threat profile discussions, and strategic security conversations.
• Partner with Customer Success and Renewals teams to increase product adoption and identify growth opportunities within existing accounts.
• Collaborate with channel partners to generate pipeline, support joint customer engagements, and deliver partner enablement activities.
• Represent Sophos at industry events, customer briefings, partner events, webinars, and regional marketing initiatives.
• Maintain accurate opportunity and activity updates within Salesforce that support sales forecasting activities as needed.
• Provide field feedback to Product Management, Marketing, and Leadership regarding customer requirements, competitive intelligence, and market trends.
• Mentor junior team members and contribute to broader Sales Engineering enablement initiatives.
• Lead consultative cybersecurity discussions with both technical practitioners and executive stakeholders, translating complex technical concepts into measurable business outcomes.
• Position cybersecurity systems, managed services, and professional/advisory services as part of a broader cyber risk reduction strategy.

What You Will Bring

Required Qualifications

• 5-8+ years of experience in Sales Engineering, Solutions Engineering, Technical Pre-Sales, or a similar customer-facing technical role.
• Fluency in both English and French, written and verbal.
• Experience supporting Mid-Market and commercial customer segments.
• Strong understanding of cybersecurity technologies, security operations, and industry best practices.
• Demonstrated expertise in one or more cybersecurity areas, including MDR, XDR, Endpoint Security, Firewall and Network Security, Cloud Security, Incident Response, Email Security, Vulnerability Management, Security Awareness, and Professional or Advisory Security Services.
• Ability to conduct impactful executive presentations, technical workshops, and product demonstrations.
• Strong consultative selling, discovery, and customer engagement skills.
• Experience supporting indirect sales motions through channel partners and resellers.
• Excellent communication, organization, and collaboration skills.
• Ability to work independently while thriving in a team-selling environment.

Preferred Qualifications

• Experience working within the cybersecurity industry.
• Relevant industry certifications such as CISSP,  Security+, CySA+, CEH, Microsoft Security, AWS Security, Azure Security, or equivalent.
• Experience using Salesforce and related sales productivity tools.
• Familiarity with managed services, MDR, SOC operations, incident response services, or professional security consulting engagements.
• Established relationships within the Ontario and Quebec cybersecurity or partner ecosystem.
• Experience presenting to executive-level, security, IT operations, and risk management audiences.

AI & Emerging Technology Experience

• Demonstrated ability to leverage AI-powered productivity tools and technologies to drive customer outcomes, improve technical workflows, and enhance sales effectiveness.
• Familiarity with crafting effective AI prompts and leveraging generative AI platforms to support research, automation, content creation, troubleshooting, and cybersecurity workflows.
• Experience evaluating, deploying, or utilizing locally hosted, self-hosted, or private AI models to address security, privacy, compliance, or operational use cases.
• Ability to articulate both the business and cybersecurity implications of AI adoption to customers and partners.
• Passion for emerging technologies and a continuous learning mindset.