Patient Scheduler Remote Role at IKS Health

Enhance patient access with IKS Health as a Patient Scheduler in a full-time remote role. Manage scheduling calls, verify insurance, and optimize provider schedules effectively. The Patient Scheduler position at IKS Health is critical for front-end Revenue Cycle Management. You will engage with patients through high-volume calls, ensuring accurate registration and insurance details while supporting various specialties. This role emphasizes strong customer service, keen attention to detail, and compliance with all relevant healthcare guidelines. Key Responsibilities:

• Manage high-volume inbound and outbound scheduling calls
• Capture and verify accurate patient demographic and insurance details
• Perform real-time insurance eligibility checks for patients
• Follow provider-specific templates to optimize scheduling
• Place reminder calls and manage waitlists for appointments

• High school diploma or equivalent required
• 1+ years in healthcare contact center or scheduling role
• Familiarity with medical terminology and insurance types
• Experience with Electronic Health Records (EHR) software
• Strong phone etiquette and conflict resolution skills