Certificate Processor
$50k - $65k per yearWTW
Certificate Processor
- 202603274
- Toronto, Ontario, Canada
- Full time
Description
Corporate Risk & Broking
We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results.
The Certificate Processors are responsible for accurately processing day-to-day certificates of Insurance, automobile liability cards, and servicing relationship with clients.
Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
Specific duties include but are not limited to:
Provides customer service for client managers and insured parties requesting certificate of insurance or auto identification cards
Reading & interpreting data to compare against policy guidelines
Operates in-house insurance account management computer system, spreadsheet software and word processing software to obtain insurance data and issue certificates
May review insurance contracts to determine type of certificate and required information
Initiates communication with Client Managers and others to obtain information
Processes and prints insurance documents
Prepares document for mail
Communicating effectively with client decision makers and other team members
Reviewing worksheets, renewal certificates for accuracy, compliance or other insurance objectives.
Preparing new and renewal business certificate documents
Maintaining client confidentiality
Qualifications
The Requirements
Knowledge of computer software including Word and Excel
Knowledge of office procedures, practices and equipment
Ability to multitask in a variety of computer programs
Ability to succeed in a volume production matrix driven environment
Ability to enter, transcribe, store and maintain data electronically
Ability to evaluate information against a given standard
Ability to understand written information in work related documents
Oral & Written Communication Skills
Ability to work under stress in a high volume environment
Interpersonal skills
Ability to work in a team setting
College diploma or degree preferred
Qualified candidates will be those who demonstrate the following skills: effective verbal and written communication, time management and prioritization, strong attention to detail, customer service capabilities and commitment to personnel growth.
Proficiency in computer skills including Microsoft Outlook, Microsoft Word, Excel and PowerPoint and the ability to navigate within the Internet required
Compensation
The base salary compensation range being offered for this role is $50,000 CAD - $65,000 CAD per year.
This role is also eligible for compensation plan with commission-based bonuses.
Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.
This job posting is an advertisement for an existing vacancy.
Equal opportunity employer
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