Technical Program Management Director

Lead technical program management at The Salvation Army, aligning enterprise systems, software delivery, and transformation initiatives across a complex organization.

The Director, Program Management leads Program and Project Managers in a highly technical, matrixed environment. This hands-on leader coordinates IT workstreams, manages dependencies, and connects technical plans with strategic objectives. The role supports integration, scalability, high availability, adoption, and mission-focused technology delivery.

Key Responsibilities:

• Align technical roadmaps with The Salvation Army’s strategic objectives
• Coordinate IT workstreams, dependencies, risks, and issue resolution
• Establish dashboards, reporting, and executive briefings
• Implement agile, scalable project management frameworks
• Coach Program and Project Managers toward accountable delivery

Requirements:

• Seven to ten years leading IT Program or Project Managers
• Technical background in enterprise systems design and software development
• Experience implementing enterprise systems such as Workday or Salesforce
• Experience managing complex software projects across multidisciplinary teams
• Strong communication, collaboration, and change management skills

Bring technical leadership, enterprise implementation expertise, and data-driven program management to The Salvation Army’s transformation agenda.

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