Quality Control Technician

QC Technician   

Position Summary  

The Quality Control (QC) Technician is a leadership role within the production environment responsible for proactively ensuring that all products, processes, and personnel consistently meet Treasure Mills' quality and food safety standards. 

This position requires a strong floor presence and the authority to enforce compliance with SQF, HACCP, GMP, allergen control, and company policies. The QC Technician's role is preventative — ensuring standards are followed in real time rather than identifying issues after production is complete. 

Key Responsibilities  

Quality Leadership & Floor Oversight  

• Maintain a visible and active presence on the production floor to proactively monitor compliance with quality and food safety standards 

• Verify that employees are consistently following GMP, allergen control, sanitation, and operational procedures in real time 

• Intervene immediately when non-compliance is observed to prevent product risk or deviation 

• Provide immediate coaching and guidance to correct behaviours before issues escalate 

• Ensure quality standards are being followed during production — not simply verified after completion 

• Act as a food safety authority within the facility, reinforcing regulatory requirements and company policies 

• Escalate repeated or serious non-conformances to management 

Quality Monitoring & Verification  

• Perform in-process and finished product inspections to ensure compliance with product specifications 

• Conduct required quality checks including weight verification, visual inspection, packaging integrity, labeling accuracy, and sensory evaluation 

• Monitor Critical Control Points (CCPs) and document results in accordance with HACCP plans 

• Verify allergen controls and sanitation effectiveness 

• Conduct environmental and product sampling as required 

• Perform other quality and food safety-related duties as assigned by Management to support operational needs 

Documentation & Traceability  

• Complete quality control records accurately and in real time 

• Review batch records, production documentation, and lot traceability information 

• Ensure all documentation is complete, accurate, and audit-ready 

• Maintain records in accordance with SQF and regulatory requirements 

Food Safety & Compliance  

• Enforce adherence to SQF, HACCP, and GMP standards 

• Conduct GMP audits and sanitation inspections throughout the facility 

• Identify non-conformances and initiate deviation reports 

• Participate in root cause analysis and corrective action implementation 

• Support internal, customer, and third-party audits 

• Promote a culture of food safety awareness and accountability 

Authority & Accountability  

The QC Technician is: 

• Authorized to stop production if food safety, allergen control, or product integrity is compromised 

• Authorized to place product on hold if specifications are not met 

• Responsible for proactive identification and prevention of quality risks 

• Accountable for ensuring compliance with established food safety systems 

Qualifications & Requirements  

• 2–3 years of experience in food manufacturing quality control (bakery experience preferred) 

• Strong working knowledge of SQF, HACCP, GMP, and allergen control programs 

• Strong attention to detail and documentation accuracy 

• Ability to confidently address non-compliance and communicate corrective actions 

• Strong organizational and communication skills 

• Proficiency in Microsoft Office 

• Ability to stand for extended periods 

• Ability to lift up to 30 lbs 

• Flexibility to work various shifts as required 

Work Environment & Schedule  

• 24-hour production facility operating Monday through Friday 

• Shift work required 

• Overtime and weekend work may be required based on operational needs