Manager of Beauty Boutique Operations
Shoppers Drug Mart
Join Shoppers Drug Mart as the Beauty Boutique Manager, leading the charge in customer service and sales excellence within the beauty sector. Your leadership will enhance team performance and drive sales. This position requires a strong focus on achieving sales targets while providing exceptional customer service. You will manage the Beauty Boutique resources effectively, coach your team on sales techniques, and track performance using corporate tools. The role demands independent decision-making and a commitment to fostering a culture of collaboration and accountability among team members. Key Responsibilities:
- Drive sales using corporate tools and progress tracking
- Mentor team members for optimal performance
- Uphold high standards in customer service interactions
- Oversee scheduling to optimize staffing during busy hours
- Conduct performance evaluations with the Front Store Manager
- Proven experience in sales, particularly cosmetics
- Strong verbal and written communication capabilities
- Ability to work independently and resolve customer issues
- Experience in team leadership and development
- Strong commitment to corporate values and culture
$180k - $210k per year
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