Guest Services Agent at Tyax Lodge
Tyax Wilderness Resort & Spa
Become a critical part of the guest experience at Tyax Lodge & Heliskiing in Canada. As a Guest Services Agent, you'll welcome guests and manage their needs for unforgettable experiences. Tyax Lodge seeks a dedicated Guest Services Agent to provide excellent service in a breathtaking location. The ideal candidate will have 1-2 years of experience in front desk or guest services roles and will enjoy connecting with diverse guests. Responsibilities vary from managing reservations to assisting with special events, showcasing your passion for hospitality and outdoor activities. Key Responsibilities:
- Exceed guest expectations with personalized, efficient service
- Handle check-ins, check-outs, and reservations promptly
- Manage inquiries and resolve guest complaints effectively
- Provide detailed knowledge of activities, rates, and room features
- Conduct room inspections prior to guest check-in
- Post-Secondary diploma in related field
- 1-2 years guest services experience
- Proficient in property management systems
- Excellent communication and organizational skills
- Flexibility to work in a remote setting
Vacancy posted 20 hours ago
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