Senior System Operator

Lonsdale Energy Corporation (Lonsdale Energy) owns and operates the City of North Vancouver’s community energy system. The system provides service to over 125 buildings and over 25% of the municipality’s population. Lonsdale Energy strives to be an environmental leader as it transitions toward low-carbon energy sources while delivering reliable and competitively priced energy to customers. Through the City of North Vancouver, Lonsdale Energy has an exciting and challenging opportunity for a Senior System Operator to join their team.
The Senior System Operator is responsible for the safe, reliable, and efficient operation of the district energy utility and provides technical oversight, coordination, and operational leadership to System Operators. The role performs advanced operational and troubleshooting duties related to district energy production, distribution, and energy transfer systems while supporting regulatory compliance, preventative maintenance, emergency response, and optimization initiatives.
As Senior Systems Operator, you will:
Operations & System Oversight
Operate and optimize the district energy system, including boilers, heat pumps, chillers, pumps, heat exchangers, thermal storage, and controls.
Monitor SCADA/BMS systems, respond to alarms and faults, and analyze performance to improve efficiency, reliability, and service continuity.
Coordinate operations across multiple facilities and distribution assets.
Leadership & Maintenance
Provide day-to-day technical guidance to System Operators, assign priorities, review operational documentation, and support training and competency development.
Coordinate shutdowns, outages, maintenance, and commissioning activities with maintenance teams, contractors, and engineering personnel.
Safety, Compliance & Planning
Ensure compliance with technical, environmental, and safety requirements and support emergency response and incident investigations.
Develop and maintain SOPs, operational documentation, reports, and recommendations.
Provide operational input into capital projects, asset management, lifecycle planning, and system improvements.
Decision Making
Exercise independent judgment in operational decisions, including authorizing adjustments during abnormal or emergency conditions.
Escalate significant safety, operational, and service risks and provide technical recommendations that influence policies and procedures.
This position requires advanced knowledge of district energy systems and central plant operations. Strong understanding of hydronic systems, mechanical equipment, controls, and energy transfer processes. Ability to interpret technical drawings, P&IDs, and control logic. Strong troubleshooting and analytic skills. Ability to lead operational activities and mentor staff. Strong communication and report-writing abilities. Proficiency with SCADA, BMS, CMMS, and Microsoft 365 applications.
Your qualifications include:
5–8 years of progressively responsible experience in district energy, utilities, central plant, or industrial operations.
Experience providing operational leadership or oversight preferred.
Diploma or degree in Power Engineering, Mechanical Engineering Technology, Energy Systems, or related discipline.
Fourth- or Third-Class Power Engineering Certificate or an equivalent combination of training and experience.
Valid BC Driver’s License.
Relevant safety certifications preferred.
During the recruitment process, applicants will be requested to provide a current Police Information Check (PIC).
We offer an attractive remuneration and benefits package for this exempt position, including a compressed work schedule. The salary range is $93,060 to $109,440 annually.
We are committed to being an inclusive employer, one that reflects the diversity of our community and values the unique contributions of each person. Guided by our core values and Council’s vision for an open and inclusive city, we work to create respectful, safe, and accessible workplaces. We regularly review and improve our hiring practices to help identify and remove barriers. Through ongoing learning, we continue to address any that remain.
We welcome applications from all qualified candidates. If you need an accommodation during the selection process, or are having trouble completing or submitting your application, please contact us at
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Thank you for your interest in the City of North Vancouver.
We respectfully acknowledge that we live and work on the traditional and unceded territories of the Sḵwx̱ wú7mesh Úxwumixw (Squamish Nation) and səlilwətaɬ (Tsleil-Waututh Nation). The City of North Vancouver is committed to Reconciliation with these Nations, who have lived on these lands since time immemorial.
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