Manager, Social

Company description
Publicis Media is one of Canada’s fastest growing Media Agency networks. The secret sauce? A pool of talented individuals who learn from each other (while tapping into global centres of excellence) and transparency at the core of everything we do, from data reporting to billing all the way to agency leadership. The result is a blend of meaningful work for some of Canadas’ favorite brands and endless opportunities to grow for our team members.Publicis Media has experienced an incredible growth rate over the past years. The network has transformed and moved at the pace of culture.Publicis Media Canada is proud to be Great Places to Work™ certified and recognized with Best Workplaces™ for Today’s Youth. We provide continuing opportunities for career growth by fostering a diverse work environment that respects and supports individual contributions and opinions.We also offer our employees market leading benefit and incentive programs. You’ll be provided with 3 weeks minimum vacation to start plus additional long weekend Publicis days, holidays closures, your birthday off, free Headspace memberships, wellness and technology credits, and a market leading savings plan.We strive to provide what matters to you personally with the ability to choose and modify programs to suit your lifestyle.Overview
Working under the direction of and in collaboration with the Social Media Director, the Social Media Manager leads a team in the conception and delivery of innovative, well-targeted, business-building social media marketing solutions to meet or exceed client objectives. This involves the creation and execution of social media plans, unearthing insights to inform the development of the plan, and flawless execution on all fronts while working collaboratively with the overall Strategy teams on a clients’ business.Responsibilities
Ensures strong client relationships with quality of deliverables and client satisfactionMaintains an in-depth knowledge of client businessAble to demonstrate to clients how proposed social media solutions will show expected return on investment with companyActively listens to clients and continually identifies opportunities that have the potential to build clients’ businessSocial Media Expertise / Digital Holistic ApproachExpert knowledge in social media, emerging technologies and ability to identify opportunities for client’s business needsContinually looks for opportunities to improve the group/process/productAssist Director in providing formal training of strategy teams and clients on social media landscape, tools and processesCo-ordinate with partner agencies and global counterparts to maintain efficient work streamsPrepare and execute all special department assignments requested by managementEnsures current staff is fully utilized and operating effectively/efficiently to meet client needsTakes a leadership role in the training and development of new staff membersMaintain overall control of work-flow and assigned team responsibilities and provides assistance where necessary to ensure timely completion of projectsWorks closely with the Group Director to continually assess group members' professional development.Proactively communicates performance goals, as well as accomplishments and improvement need to staff on a regular basis.Effectively and professionally handles performance issues as they occurBehaviors and deliverables consistently demonstrate thought leadership and innovationLeads by example via work ethic, team building approach, attitude and overall collaborationQualifications
Six + years of progressive levels of responsibility in social media planning, buying and managementDemonstrated business acumen and a track record of success in the social media services professionExcellent written and verbal communication and presentation skillsStrong negotiating skillsSolid interpersonal and teamwork abilitiesAble to build and strengthen client relationshipsDemonstrated leadership and management skillsDemonstrated critical thinking and problem solving abilitiesStrong analytical abilitiesStrong command of media research and reporting resourcesAdditional information
Salary
Transparency matters to us. The salary range for this position is
$70,000-$80,000
per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.AI USE
We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.Equal Opportunity
Publicis Media is an equal opportunity employer with a strong commitment to diversity and inclusion. We create and nurture a vibrant work environment that celebrates, values and leverages all aspects of diversity and inclusiveness, attracts world-class talent and serves as the industry benchmark for best practices. We encourage applications from all qualified individuals and will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request.
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