Marketing Operations Manager Salesforce

Lead Salesforce campaign operations and lead management at Rogers in Ottawa, working onsite with Marketing, Sales, and Technology teams.The Marketing Operations Manager oversees campaign execution, governance, reporting, and optimization across Rogers Business. This full-time position requires advanced Salesforce knowledge, lead lifecycle management, campaign attribution, and Power BI reporting. You will support national sales and marketing organizations, including Enterprise, SMB, Dealer/Partner, Retail, Digital, and Base programs. The role focuses on accurate launches, reliable reporting, lead routing, data quality, and process improvement.Key Responsibilities:
Manage end-to-end marketing and sales campaign operationsMaintain Salesforce campaign structures, routing rules, and workflowsValidate, cleanse, segment, and review campaign dataCoordinate launches across channels and business unitsTrain users on lead management and reporting toolsRequirements:
Five or more years in Marketing Operations or related fieldsExperience supporting national sales and marketing organizationsAdvanced Salesforce CRM knowledgePower BI, advanced Excel, and data analysis capabilitiesMarketing automation and process automation experienceBring Salesforce, campaign governance, reporting, and lead management expertise to Rogers Business operations in Ottawa.
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