Evening Fill Crew

Fill Crew Associate 

Summary

The Fill Crew Associate is a member of the Logistics Fill Team and has a key role in ensuring that products are transported from the warehouse to the sales floor in an efficient manner. This position includes a lot of lifting and carrying.

The Fill crew schedule is Monday - Friday 3:30pm-12:00am

Responsibilities and Tasks Customer Service

• Maintains housekeeping disciplines in the warehouse and salesfloor in order to facilitate location of products by all staff.

• Responds to and handles customer and staff inquiries, requests, and concerns in a timely manner.

• Locates products in the warehouse.

• Guides customer to the location of requested items.

Operations

• Operates computer and scanning devices for tracking inventory and enters all relevant coding in Canadian Tire systems.

• Keeps up to date with in-store promotions, in-store deals and product locations.

• Stocks shelves and merchandise display areas neatly with correct merchandise.

• Secures heavy display items.

• Maintains inventory accuracy and identifies/reports low stock levels (e.g., hole check and bin cap analysis).

• Maintains merchandise on the retail floor and ensures that retail basics are executed efficiently (labeling, product facing, cleaning aisles and display areas etc.).

• Ensures that product and overstock is placed in the appropriate locations.

• Removes stock belonging to a different location and replaces damaged or expired items when necessary.

• Reports stolen and damaged goods to Management.

• Assists in pricing and verifying price labels as needed.

• Assists in organizing warehouse as needed.

• Readily disposes of shipping boxes, trash, etc.

• Completes necessary paperwork on a daily basis.

• Complies with company, store, department, and warehouse policies.

• Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.

• Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.

• Completes other tasks, as required.

Requirements

• Ability to follow direction and coaching.

• Basic math and computer skills.

• Aptitude with computer technology / locating systems.

• Aptitude for online learning.

• Ability to work in other areas of the store is an asset.

Required Skills and Abilities

Successful candidates will demonstrate the following competencies:

• Strong belief in the Canadian Tire Values of honesty, integrity, and respect.

• Organizational and technology skills.

• Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.

• Results-oriented individual.

• Effective written and oral communication skills.

• Ability to complete detail oriented retail tasks according to instructions and to demonstrate responsibility for outcomes.

• Ability to resolve retail and/or customer issues.

• Ability to adapt and cope with challenging and changing situations.

• Positive attitude, punctuality, and solid work ethic.

Potential Career Opportunities

• Next levels: Promotions Associate, Supervisor, Warehouse Manager, Promotions Manager, and Department Manager;

• Other retail, customer service and management opportunities in a large network of more than 500 Canadian Tire stores across the country.

• Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark’s, FGL Sports Ltd, Canadian Tire Corporation Limited, and Canadian Tire Financial Services).

P hysical Demands and Working Conditions

In compliance with the store’s Health and Safety Policies and Procedures:

• Standing/walking for 8 hours.

• Using lift equipment.

• Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.

• Lifting and turning repeatedly throughout the shift.

• Lifting and twisting above the shoulder, from the floor to shoulder, and floor to waist.

• Ability to go up and down a ladder and stairs while carrying merchandise.

• Walking and carrying things at the same time and pushing/pulling, as required.