Senior Nonprofit Operations Manager

Shape organizational effectiveness at CCIS through operations systems and strategic process improvement in a senior management role. Support services across Southern Alberta.Reporting to the CEO, the Operations Manager leads systems and processes that strengthen organizational efficiency. The work spans business planning, reporting, budgeting, quality assurance, health and safety, special projects, and technology. Collaboration extends across divisions, geographic locations, and senior leadership.Key Responsibilities:
Develop operational strategies, policies, procedures, and standardized systemsConduct quality assurance assessments aligned with CARF standardsLead health and safety programs, audits, investigations, and reportingCoordinate special projects, risks, and new office openingsSupport technology strategy, audits, databases, and complianceRequirements:
Legally eligible to work in CanadaBachelor’s degree in business, nonprofit management, humanities, or social sciencesAt least five years’ senior nonprofit management experienceExperience leading health and safety efforts in complex organizationsStrong financial, leadership, analytical, and project management skillsBring strategic operations, quality assurance, risk management, and leadership expertise to CCIS’s mission-driven newcomer services.
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