Enterprise Accessibility Customer Success Lead
Fable
Help global enterprises embed inclusive research with Fable through executive relationships, accessibility practices, and sustained platform engagement.As a Senior Enterprise Customer Success Manager, you will work with leaders across accessibility, design, product, UX, engineering, and research. Build executive sponsorship beyond one champion, lead business reviews, and demonstrate customer impact. Use feedback and usage patterns to inform product discussions and improve Customer Success processes.Key Responsibilities:
Build trusted relationships with senior enterprise stakeholdersLead business reviews and secure stakeholder commitmentsDevelop customer advocates and accessibility outcome referencesTranslate feedback and usage patterns into product inputImprove Customer Success playbooks and engagement strategiesRequirements:
Four-plus years in customer-facing SaaS or similar experienceThree-plus years managing enterprise customer relationshipsExperience adapting AI tools to improve efficiencyProficiency with CRM and CS platforms such as HubSpotApplicants based in Greater Toronto areas within North American time zonesUse stakeholder leadership, accessibility learning, and customer advocacy to advance inclusive product development through Fable.
#J-18808-Ljbffr
Build trusted relationships with senior enterprise stakeholdersLead business reviews and secure stakeholder commitmentsDevelop customer advocates and accessibility outcome referencesTranslate feedback and usage patterns into product inputImprove Customer Success playbooks and engagement strategiesRequirements:
Four-plus years in customer-facing SaaS or similar experienceThree-plus years managing enterprise customer relationshipsExperience adapting AI tools to improve efficiencyProficiency with CRM and CS platforms such as HubSpotApplicants based in Greater Toronto areas within North American time zonesUse stakeholder leadership, accessibility learning, and customer advocacy to advance inclusive product development through Fable.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Enterprise Accessibility Customer Success Lead in Winnipeg, MB vacancy
- Harvey in Toronto seeks an Enterprise Customer Success Manager to guide top enterprises and law firms in adopting Harvey’s AI-powered platform. You’ll serve as a trusted advisor, embedding Harvey into client processes and driving maximum value from our technology. You’ll manage...Suggested
Harvey
Winnipeg, MB1 hour ago - ...TrustArc is seeking a Customer Success & Implementation Manager to own a portfolio of enterprise clients from kickoff through their lifetime with TrustArc. You will train... ...portfolio, act as the primary trusted advisor, and lead business reviews focused on outcomes, #J-18808...Suggested
Icon Ventures
Winnipeg, MB1 hour ago - ...seeking a senior leader to drive adoption, training, and value realization for its CCaaS solutions with large Enterprise clients in Canada. You will lead Customer Success, Change Management, Training, and Analytics to build a high-performing team that delivers measurable ROI....Suggested
Bell
Winnipeg, MB1 hour ago - ...combining frontier agentic AI, an enterprise-grade platform, and deep... ...intensity, staying close to our customers, and pushing each other for... ...an Enterprise Customer Success Manager, you'll play a critical... ...work at top enterprises and leading Law Firms. This position is pivotal...SuggestedWork at office
Speedrun Talent Network
Winnipeg, MB1 hour ago - Lead enterprise customer success for Fours in Vancouver, using strategic account management and proactive customer engagement across a hybrid schedule.As an Enterprise Customer Success Manager, you will own strategic accounts throughout onboarding, adoption, engagement, retention...Suggested
Suger, Inc.
Winnipeg, MB1 hour ago - Enterprise Customer Success Manager Location: Hybrid (Montréal, QC | Toronto, ON | Halifax, NS)Reports to: Head of Customer Support & SuccessAbout... ...product demonstrations and training sessions.Proficient in leading meetings, ensuring follow-up on action items, and...Summer workRemote work
Trolley
Winnipeg, MB1 hour ago $100k - $120k per year
...marketplaces. We make it easier for our customers to transact, manage, and grow... ...customers, ranging from enterprises like Snowflake, Workday, Intel... ...hiring an Enterprise Customer Success Manager to join our growing CS... ...is a full-cycle role — you'll lead kickoff calls, manage...Long term contractWork at officeSuger, Inc.
Winnipeg, MB1 hour ago- ...impact, and help shape products used by millions, this is your place. Let’s build what’s next, together. About the RoleThe Enterprise Customer Success Manager plays a key role in driving the success and satisfaction of a diverse customer portfolio, including our top...InternshipRemote workWork from homeFlexible hours
HighlightTA
Winnipeg, MB1 hour ago - ...Future of Competitive Intelligence The Customer Success team is hiring You're the person who... ...a Senior Customer Success Manager, Enterprise at Klue, you own the full customer... ...running complex change management inside leading organizations. In an AI-first company...Full timeContract workWork at officeImmediate start
Klue
Winnipeg, MB1 hour ago $115k - $150k per year
About FableGlobal enterprises work with Fable to make products more accessible for over one billion people who live with disabilities. Our customers include global leaders like Walmart, Slack, and Shopify... ...a Senior Enterprise Customer Success Manager to own customer retention...Long term contractContract workMakeitfable
Winnipeg, MB1 hour ago- ...impact as we build for the long term. About the role:Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working... ...geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In...Long term contractFull timeRemote workFlexible hours
Samsara
Winnipeg, MB1 hour ago - Own enterprise customer growth at Klue through renewals, expansion, and AI platform adoption. Work office... ...Toronto, or London.As a Senior Customer Success Manager, Enterprise, you manage... ...connect customer goals with Klue outcomes, lead account teams, and identify risk early....Work at office
Klue
Winnipeg, MB1 hour ago - Lead enterprise customer success at Okta through executive relationships and strategic business reviews, helping customers realize measurable value from identity solutions.As a Senior Customer Success Manager, you will support Enterprise Sector growth and retention at Okta....
Okta
Winnipeg, MB1 hour ago - Lead enterprise customer success for Skydio’s Canadian accounts, combining implementation expertise with proactive adoption and expansion management. This remote role is based in British Columbia or Ontario, with travel.As Customer Success Manager, you will own implementation...Remote work
Skydio
Winnipeg, MB1 hour ago - Lead enterprise customer success at Dialogue through strategic account management, executive relationships, and bilingual French-English communication. This hybrid leadership role is based in Montreal or Toronto.As Director, Customer Success, Enterprise Account Management, you...
Portage Ventures GP Inc.
Winnipeg, MB1 hour ago - Lead customer implementation and adoption for Skydio’s Canadian public sector and commercial accounts... ...measurable customer value.As Customer Success Manager, you will own implementation,... ..., and post-sales success processesTrack enterprise implementation projects and technology...Remote work
Telemetry Today LLC
Winnipeg, MB1 hour ago - Join Harvey as an Enterprise Customer Success Manager, where you'll drive client success through AI technology adoption and strategic implementation... .... As a key player in our Customer Success team, you will lead the integration of Harvey’s innovative AI solutions into client...
Speedrun Talent Network
Winnipeg, MB1 hour ago $145k - $175k per year
...We are moving fast and focused on customer impact. You will enjoy and be successful at Quandri if you: Have a deep... ...North America. We’re backed by leading US and Canadian investors, are growing... ...our largest, most complex enterprise accounts, especially as we focus on...Long term contractWork at officeRemote workShift workQuandri Technologies, Inc.
Winnipeg, MB1 hour ago- Remote across Canada, this Enterprise Customer Success Manager role centers on IoT platforms, strategic problem-solving, and trusted customer partnerships.At Samsara, you will support top enterprise customers after implementation, understanding fleet challenges and customizing...Remote work
Samsara
Winnipeg, MB1 hour ago - Role Overview We are seeking a Customer Success Manager to drive retention, expansion, and long-term value across multi-unit restaurant... ...You’ll Own Net Revenue Retention (NRR) and expansion across enterprise restaurant accountsFast, successful deployments with strong...Long term contractTemporary workInternship
Palona AI
Winnipeg, MB1 hour ago - Director, Customer Success, Enterprise Account ManagementAbout this positionAbout Dialogue Dialogue is the #1 virtual care provider in Canada.... ...require specialized accommodation are encouraged to contact accessibility@dialogue.co. AI Disclosure Statement To ensure an...Long term contractInternshipRemote work3 days per week
Dialogue
Winnipeg, MB1 hour ago $100k - $150k per year
...bettering the lives of legal professionals while increasing access to justice.Summary Clio is an innovative, culture-... ...based SaaS solution seeking to make a key hire within our Customer Success department - Team Lead of Customer Success Management. Reporting to the Director...Work at officeLocal areaWorldwideFlexible hoursThemis Solutions Inc.
Winnipeg, MB1 hour ago- A leading CRM provider is seeking a Director of Customer Success Management in Toronto, Canada. This role will lead customer success strategies, drive team excellence, and manage relationships for Signature Success Plans. The ideal candidate will have over 8 years in leadership...
Salesforce
Winnipeg, MB1 hour ago - ...you are in the right place. About the Role : As the Lead Customer Success Manager (CSM) for APAC, you will serve as a trusted advisor... ...Success, Account Management, or similar roles in cybersecurity, enterprise SaaS, or industrial sectors including renewal management....For contractorsLocal areaImmediate startRemote work
Dragos
Winnipeg, MB1 hour ago - Samsara is seeking an Enterprise Customer Success Manager to proactively manage top customers, ensuring their success with our IoT platform. You will collaborate across Sales, Support, Sales Engineering and Product, driving joint success plans and executive reviews from Canada...Remote work
Samsara
Winnipeg, MB1 hour ago - Trolley is seeking an Enterprise Customer Success Manager to partner with large customers and drive value from our payouts platform. You will build trusted advisor relationships, understand complex workflows, and guide customers through onboarding, adoption, and optimization...
Trolley
Winnipeg, MB1 hour ago - ...steps. Our partner is looking for an Incident & Escalation Lead – Enterprise Customers based in Canada. The Incident & Escalation Lead will take ownership... ...closely with Engineering, Support, Product, Customer Success, and Sales teams, often operating under pressure and with...Remote workFlexible hours
Jobgether
Winnipeg, MB1 hour ago - Improve customer success operations at Clio by building repeatable processes, interpreting health metrics, and guiding high-performing teams.Reporting... ...to the Director of Customer Success Management, this Team Lead supports day-to-day operations for global Customer Success...
Clio
Winnipeg, MB1 hour ago - Incident & Escalation Lead- Enterprise CustomersRemote, Canada; Remote, United States GitLab... ...that healthy teams deliver a healthy customer experience, and that command during a crisis... ...Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking...For contractorsRemote work
GitLab
Winnipeg, MB1 hour ago - Samsara is seeking an Enterprise Customer Success Manager to remotely support Canadian customers, aligning on objectives and delivering measurable value... ...as a trusted partner to large-scale clients. You will lead executive reviews, conduct customer workshops, and mentor teams...Remote work
Samsara
Winnipeg, MB1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Enterprise Accessibility Customer Success Lead. Be the first to apply!
Related searches
- customer service lead Winnipeg, MB
- customer care coordinator Winnipeg, MB
- customer service team leader Winnipeg, MB
- customer service coordinator Winnipeg, MB
- customer Winnipeg, MB
- customer success Winnipeg, MB
- customer service lead
- customer care coordinator
- customer service team leader
- customer service coordinator