Manager, Program Operations

Thorough, detail-oriented, and experienced, the Program Manager, Operations is responsible for the successful planning, coordination, and execution of group programs across the destinations we represent in Québec. This role involves managing all logistical aspects, from proposal development and budgeting to supplier coordination and on-site execution, ensuring seamless program delivery and exceptional client experiences. The Program Manager builds strong relationships within the tourism and hospitality industry, leveraging partnerships with venues, and local suppliers to create innovative and memorable programs. With a strategic and solutions-oriented approach, the Program Manager ensures operational excellence while maintaining Cantrav’s reputation as a trusted destination expert.
WHAT YOU’LL NEED:
You’re a great communicator and possess the ability to build long-lasting relationships
Self-motivated with a demonstrated ability to make decisions, manage logistics, multi-task, and meet project deadlines with little supervision in a fast-paced environment
Superior organization skills with great attention to detail as well as the ability to successfully manage changing priorities
You produce high-quality work and outcomes along with a deep commitment to accuracy
You are at home, and comfortable working on a computer, in a Microsoft environment
In-depth knowledge ofMonteal, Quebec City, Montebello and Tremblant is an asset
Comfort and ability to work beyond 9 – 5. Our client’s events can be in the evenings and on the weekends and we’re there too
Job Description - Manager, Program Operations
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