Area Visual Manager, QC/ATL

Department: Retail Head Office
Location: Montreal
Workplace Type: Hybrid
Job Type: Full-time, Permanent

The Role

Our Visual Merchandising team is looking for an Area Visual Manager (AVM) for the Quebec and Atlantic Canada region.

Reporting to the AD – GTM Planning, the Area Visual Manager leads a small group of stores. The AVM will be responsible for ensuring consistent execution of visual directives, enhancing the customer journey through visual presentation, and driving compelling in-store storytelling.

Duties/Responsibilities:

Brand & Visual Presentation:

• Deliver visual merchandising excellence across all stores in the area, ensuring directives are fully executed and adapted to local demographics and customer trends
• Partner with Store Managers and District Visual Managers to create visually compelling displays that inspire and guide customers through the store
• Oversee window displays, signage, in-store displays, floor layouts, and seasonal or promotional presentations
• Ensure all brand standards are met, reflecting company culture, product positioning, and target market
• Review weekly directives and share Tableau top-seller reports with stores in the area

Customer Experience:

• Create immersive shopping experiences by ensuring seamless flow, density, and adjacencies across the sales floor
• Support seasonal launches, campaigns, and vendor shop-in-shop activations with elevated visual execution
• Maintain store environments that are clean, safe, and inspiring for customers

People and Talent Management:

• Lead, coach, and develop Visual Managers and store-level visual teams to maximize performance
• Build strong relationships with Store Managers and associates, fostering collaboration between visual and operations
• Support onboarding and continuous training of visual merchandising techniques
• Provide regular feedback using restore images, set clear objectives, and promote a high-performance mindset across teams

Operations:

• Support new store openings with planning and execution of all visual merchandising requirements
• Ensure visual standards are aligned with stock levels, product arrivals, and floor capacity plans
• Monitor BOH organization to ensure product availability supports visual execution
• Collaborate with cross-functional partners in Buying, Merchandising, Marketing, and Operations to deliver consistent brand expression
• Track and report on compliance of visual execution across the area

Communication & Reporting:

• Act as the primary liaison between store teams, District Visuals, and Corporate Visual Merchandising
• Share directives, plans, and feedback in a timely and actionable way
• Consolidate insights from stores to provide recommendations for future directives and execution strategies
• Present visual performance updates and insights to the District Visual Manager and Retail leadership

Other:

• Travel frequently across the assigned area to support store execution
• Assist in special projects, including fixture reviews and RPS reviews as needed

Skills/Experience/Knowledge needed:

• 2–3 years of visual merchandising leadership experience at area or multi-store level
• Strong knowledge of brand presentation, customer flow, and product adjacencies
• Ability to inspire and coach diverse teams, from store associates to visual managers
• Strong organizational and planning skills with attention to detail
• Numerate, with the ability to analyze sales and compliance data to drive insights
• Excellent communication and collaboration skills

Other Benefits:

• Includes medical, optical, and dental
• Paid time off – Includes vacation, sick days, and holidays
• Store discount – Includes staff discount, family & friends discount
• Travel perks – Includes exclusive hotel deals in major cities (Vancouver, Toronto, NYC, Los Angeles)