PM Host
Chateau Victoria
Job Responsibility:
Vista 18, Restaurant + Lounge is looking for a dynamic individual who is passionate about guest service to join our team.
Come work with an experienced, friendly and professional team. With impressive views of the city - it truly is a great place to work.
This position would have four shifts a week (approximately 22 hours a week), We are looking for someone with weekday availability with some schedule flexibility to cover sick calls and vacation time.
Typical shift time is 4:30pm - 10:00pm.
Duties consist of (but not limited to):
- Warmly welcoming and greeting all patrons to Vista 18.
- Organization and smooth execution of assigning seating plans through the use of Open Table software with a focus on even distribution and superb guest experience.
- Dealing with reservations through Open Table, telephone and email, including. Following up on emails and phone inquiries in an organized fashion with thorough communication.
- Maintain a neat, organized front-of-house environment.
- Assisting servers and food and beverage management when required.
- Be an Ambassador for the Chateau Victoria Hotel & Suites and Vista 18.
- Following established procedures and policies when completing tasks.
- Other duties as assigned.
Qualifications:
- Must have a valid Serving It Right certification.
- Must possess exceptional customer service skills and professionalism
- Must have strong organizational skills and attention to detail.
- Proven communications skills and ability to work positively in a team environment and respond well to direction.
- Ability to complete shifts that include constant standing, walking, bending and lifting.
- Previous food and beverage experience in a similar capacity a valuable asset.
We offer:
- One free meal per shift
- Comprehensive benefits package based upon hours worked including a union pension plan
- Employee, Friends & Family hotel discount
- Vista 18 Restaurant + Lounge and Clive's Classic Lounge employee discount ~ 50%
- Other Industry discounts/perks
- Birthday treat
- Winter Holiday, Employee appreciation and other team celebrations
- Learning and development opportunities
- Bike storage facilities, ProPASS through BC Transit and onsite parking
$120k - $150k per year
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