Professional Services Consultant Onboarding
Guesty
Lead Guesty customer onboarding across Canada using platform configuration, technical troubleshooting, and product training through video conferencing. Build trusted relationships with property managers.This mid-senior, full-time Professional Services Consultant role supports clients adopting Guesty’s hospitality platform. You will configure accounts, manage requirements, and guide users toward effective product use. The work combines customer relationship management, project ownership, data migration, and technical problem-solving.Key Responsibilities:
Lead seamless customer onboarding, configuration, and user trainingBuild trusted relationships and assess customer business needsManage data migration, validation, and software configurationResolve technical issues and address escalated customer concernsGather feedback and develop onboarding best practicesRequirements:
Three or more years in a similar professional services roleHands-on trust accounting or financial SaaS platform experienceStrong technical acumen, analytical skills, and problem-solving abilityExceptional communication with varied technical stakeholdersIntermediate Google Suite proficiency and Excel skillsApply your onboarding, configuration, training, and technical troubleshooting expertise to help Guesty customers succeed across Canada.
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Lead seamless customer onboarding, configuration, and user trainingBuild trusted relationships and assess customer business needsManage data migration, validation, and software configurationResolve technical issues and address escalated customer concernsGather feedback and develop onboarding best practicesRequirements:
Three or more years in a similar professional services roleHands-on trust accounting or financial SaaS platform experienceStrong technical acumen, analytical skills, and problem-solving abilityExceptional communication with varied technical stakeholdersIntermediate Google Suite proficiency and Excel skillsApply your onboarding, configuration, training, and technical troubleshooting expertise to help Guesty customers succeed across Canada.
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Vacancy posted 36 minutes ago
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