AR/VR Application Support Engineer

Workhoppers

Job Title

Our client, a leader in the technology sector, is seeking an AR/VR
Application Support Engineer to join their team. As an AR/VR
Application Support Engineer, you will be part of the technical
support team, providing essential assistance to users of augmented
reality technology. The ideal candidate will have strong
problem-solving skills, excellent communication abilities, and a
proactive approach to troubleshooting, which will align successfully
with the organization's goals.

Job Title: AR/VR Application Support Engineer

Location: Waterloo, ON
Work is 100% oniste

What's the Job?

* Troubleshoot hardware and software issues for users of AR devices.
* Provide remote and in-person technical support to enhance user
experience.
* Develop and maintain comprehensive support documentation for
troubleshooting processes.
* Contribute to the creation of diagnostic tools and scripts to
streamline support efforts.
* Manage logistics support, including receiving and processing
incoming packages and maintaining the device loan library.

What's Needed?

* Experience in hardware and software troubleshooting, particularly
with AR technology.
* Strong communication skills to effectively assist users and
document processes.
* Ability to work collaboratively in a fast-paced environment.
* Organizational skills to manage logistics and device tracking.
* Proficiency in developing support documentation and diagnostic
tools.

What's in it for me?

* Opportunity to work with cutting-edge augmented reality technology.
* Collaborative work environment that values innovation and
creativity.
* Hands-on experience in both technical support and logistics
management.
* Professional growth and development opportunities within the
organization.
* Be part of a diverse team that encourages unique perspectives and
ideas.

If this is a role that interests you and you'd like to learn more,
click apply now and a recruiter will be in touch with you to discuss
this great opportunity. We look forward to speaking with you!

Apply

Vacancy posted 3 days ago

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