customer service agent
$30 per hourFull-time
Global Link Recruitment
Overview
Languages
Bilingual
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Answer written and oral inquiries
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Enterprise resource planning (ERP) software
- MS Outlook
- MS Word
- MS PowerPoint
- MS Office
Area of specialization
- Communications
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Ability to multitask
- Quick learner
Vacancy posted 4 days ago
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