Strategic Director of CI and Technology at Manulife
Manulife
Lead transformation initiatives at Manulife as the Strategic Director of Transformation Delivery. Focus on enhancing operational efficiency through Continuous Improvement and low-code solutions across Canada. In this key leadership position, your responsibility includes developing CI capabilities while implementing low-code technologies. Your strategic thinking and analytical expertise will navigate complex challenges, ensuring the effective delivery of operational transformation. You'll foster an environment of accountability and skill development, driving significant improvements within Group Benefits Operations. Key Responsibilities:
- Oversee CI capability development across teams
- Rigorously apply improvement methodologies
- Promote a learning culture within Continuous Improvement
- Manage governance of CI initiatives portfolio
- Collaborate on broad improvement opportunities
- Significant experience in Financial Services or Group Benefits
- Expertise with low-code or automation frameworks
- Background in change management practices
- Agile operational experience
- Proven strategic leadership and analytical capabilities
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