Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director, Customer Experience - Cx Programs & Insights

Foresight Recruitment Group

Foresight Recruitment Group is assisting a leading facilities management provider in Canada to hire a Director, Customer Experience. You will develop, implement and continuously improve CX programs across a large, multi‑stakeholder operating environment, translating customer insights into practical actions that enhance service delivery and engagement.You will build processes, establish performance measures and work across operational teams to embed improvements.
#J-18808-Ljbffr
Vacancy posted 42 minutes ago
Similar jobs that could be interesting for youBased on the Director, Customer Experience - Cx Programs & Insights in Winnipeg, MB vacancy
  •  ...solutions, supporting complex organizations across Canada. They are looking for a Director, Customer Experience to develop, implement and continuously improve customer experience programs across a large, multi-stakeholder operating environment. This is an opportunity... 
    Suggested

    Foresight Recruitment Group

    Winnipeg, MB
    41 minutes ago
  •  ...is available at  . POSITION SUMMARY   We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer...  ...administration or communications or related business experience. Mid Professional with 5+ years of work experience in a... 
    Suggested
    Long term contract
    Full time
    Contract work
    Summer holiday

    New Flyer

    Winnipeg, MB
    11 days ago
  • Drive outstanding customer experiences as the Director of Customer Experience at BGIS. Lead strategic initiatives that enhance service delivery and client...  ...: • Oversee data-driven performance management and insights • Implement CX frameworks tailored to client expectations... 
    Suggested

    BGIS

    Winnipeg, MB
    42 minutes ago
  • $120k - $215k per year

    Director, Customer Insights and Analytics Address: 33 Dundas Street WestJob Family Group: Data Analytics & ReportingThe Director, Customer Insights...  ...insights that drive business growth, improve customer experience, and support strategic decision-making. The Director partners... 
    Suggested
    Part time

    BMO

    Winnipeg, MB
    42 minutes ago
  •  ...defining features of the colleague experience at TD. Our compensation policies...  ...long-lasting relationships with our customers by performing a broad range of customer service transactions and providing...  ...benefits, savings and retirement programs, paid time off, banking benefits and... 
    Suggested
    Full time
    Work from home

    TD

    Winnipeg, MB
    2 days ago
  •  ...innovation and optimizing the employee and client experiences, we continue to help generations of...  ...best. How will you support the team? Customer Service Observes and coaches team...  ...promoting the website, store CRM, any loyalty program, marketing initiatives in place and... 
    Permanent employment
    Full time
    Day shift
    Afternoon shift

    Laura Canada

    Winnipeg, MB
    6 days ago
  • $200k - $220k per year

     ...to Thursday) Our Team: Semtech’s Customer Experience team is a global team spread across the...  ...the Customer and Voice of the Partner program with strategic accounts and top distributors...  ...-ready successors identified for the Director role and every team-lead role.... 

    Semtech

    Winnipeg, MB
    42 minutes ago
  •  ...des opérations de l'expérience client (CX) est responsable de la prestation stratégique...  ...traduisant des conclusions complexes en insights clairs pour la direction. Influence à...  ...views. About the Role: The Senior Director of Customer Experience (CX) Operations is... 

    Brobston Group

    Winnipeg, MB
    40 minutes ago
  • Amazon is seeking a Software Development Engineer to write high-quality code that scales for millions of customers. You will participate in the full software development lifecycle, from design to operations, in a collaborative, fast-paced environment. This role suits someone... 

    Amazon Inc.

    Winnipeg, MB
    42 minutes ago
  • Lead customer-focused programs at 1Password as a Staff Program Manager, using cross-functional leadership and customer insight to improve experiences remotely.This Staff Program Manager joins the Customer Experience Operations & Programs team. You will strengthen customer engagement... 
    Remote work

    1Password LLC

    Winnipeg, MB
    42 minutes ago
  • Shape national customer experience strategy with omnichannel leadership, CRM expertise, and data-driven decision-making at Belron Canada in a...  ...initiatives across the customer journey. You will champion customer insights, influence senior stakeholders, and guide strategies... 

    Belron

    Winnipeg, MB
    39 minutes ago
  • $110k - $160k per year

     ...approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to...  ...help shape a safer, simpler digital future.As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross... 
    Work at office
    Local area
    Immediate start
    Remote work
    Work from home

    1Password LLC

    Winnipeg, MB
    39 minutes ago
  • Reference No. R2876278 Position Title: Consumer Experience (CX) Strategy lead Location: Toronto, ON -...  ...digital solutions for Sanofi patients, customers, and staffs to work seamlessly and...  ...plans, principles, based on research and insights and measurement frameworks.Ensure CX Strategy... 
    For contractors
    Work from home
    Shift work
    3 days per week

    (2616) Sanofi Vaccines Canada Ltd.

    Winnipeg, MB
    40 minutes ago
  •  ...BMO Financial Group is seeking a Director of Customer Insights and Analytics to lead the Canadian Retail Customer Insights and Analytics team within...  ...data into actionable insights that drive growth, improve experience, and support strategic decisions. You will partner with... 

    BMO

    Winnipeg, MB
    41 minutes ago
  • $150k - $190k per year

     ...Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture Director, CX AI DeliveryWho We AreWelcome to TELUS Digital — where innovation drives impact at... 
    Long term contract
    Work at office
    Remote work

    TELUS Digital

    Winnipeg, MB
    42 minutes ago
  • SSENSE, plateforme technologique montréalaise, recherche un Directeur(trice) principal(e) des opérations de l’expérience client (CX) pour diriger les initiatives mondiales en matière de service client et de protection des actifs. Vous piloterez trois piliers critiques et consoliderez... 

    Ssense

    Winnipeg, MB
    43 minutes ago
  • WELL Health Technologies Corp. is seeking a senior leader to own the WELLTrust consent and patient experience program in Vancouver, with Toronto consideration for the right candidate. The role blends program leadership, marketing and lifecycle expertise, with hands-on execution... 

    Intrahealth

    Winnipeg, MB
    41 minutes ago
  • Shape the future of customer experience in the pharmaceutical industry. As a strategic leader, you will...  ...client engagement. As the Managing Director focused on customer experience, you’ll...  ...Requirements: • 10+ years of experience in pharma CX strategy • Experience in scaling... 
    Full time

    FSi CX, a Division of Fresh Squeezed Ideas

    Winnipeg, MB
    41 minutes ago
  • PAL Airlines is seeking a Director, Customer Service to lead the customer experience across our Quebec network. You will shape strategy, drive service excellence, and align operations with safety and business objectives. You will manage station leaders, coach teams, and foster... 

    Hospitality NL

    Winnipeg, MB
    40 minutes ago
  •  ...banking or financial services, with a solid grasp of banking software implementation. The candidate will drive delivery excellence, ensure customer engagement, and facilitate communication across teams. Zafin offers a culture of teamwork, competitive salaries, and opportunities... 

    Zafin

    Winnipeg, MB
    42 minutes ago
  • Lead customer experience strategy across PAL Airlines’ Quebec operations, guiding airport service teams with operational excellence and bilingual communication.As Director, Customer Service, you will shape service standards across the Quebec network. Lead multi-site teams, manage... 

    PAL Airlines

    Winnipeg, MB
    41 minutes ago
  • PAL Airlines in Quebec is seeking a strategic Director of Customer Service to lead multi-site airport service operations. The role focuses on delivering a safe, seamless, and memorable passenger experience while upholding PAL's standards and values across the network. The successful... 

    PAL Group of Companies

    Winnipeg, MB
    43 minutes ago
  • Transform BMO customer experiences with financial education, digital capabilities, and goal-based tools. Shape Real Financial Progress at 33 Dundas Street West.As Director, Value Added Services and Beyond Banking, you will connect customer goals with relevant advice, products... 

    BMO

    Winnipeg, MB
    42 minutes ago
  •  ...world thatwon’twait.We workwith insights and marketing professionals...  ...a dedicated and passionate Director, Insights to join our growing...  ...participating in the selling process.Experience, Skills and Requirements: 7...  ...Degree or Post-Graduate Program in a relevant field (Market... 
    Internship
    Work at office
    Remote work
    Night shift

    Collage

    Winnipeg, MB
    42 minutes ago
  •  ...opportunity As an Assistant Director, you will play a pivotal role in Canada’s EY wavespace and CX team, working with some of our...  ...tap into leading practices, insights, and capabilities to deliver exceptional...  ...and differentiated client experiences. Learn more about EY wavespace... 
    Weekend work

    EY

    Winnipeg, MB
    41 minutes ago
  •  ...practitioners use Fullscript for clinical insights, lab interpretations, patient analytics,...  ...: We are seeking a Vice President, Customer Experience to define and lead the next generation...  ...into a clear, differentiated CX approach Design experiences that reduce... 
    Long term contract
    Remote work
    Flexible hours

    Fullscript

    Winnipeg, MB
    42 minutes ago
  • $160k - $200k per year

    ABOUT APPLYAPPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer...  ...delivering agentic solutions that turn CX vision into commercial reality. We are...  ...(Eastern Timezone) . THE ROLE:As a Program Director at APPLY, you will hold a hybrid... 
    Long term contract
    Work at office
    Remote work
    Flexible hours

    APPLY

    Winnipeg, MB
    41 minutes ago
  • $130k - $165k per year

    Program Directors at Havas CX have two primary objectives: 1 - Define the vision and structure of client programs and overseeing its execution by our...  ...assure that the solution is understood and addresses the customer's business requirements. They will also ensure that the challenges... 

    Havas CX Canada

    Winnipeg, MB
    41 minutes ago
  • Director, Clinical Implementation and Customer Experience (Full-time)Emerging Technologies Full Time Montreal, QC Lumenix is a leading provider of hardware, software...  ...on cutting‑edge technology. Your frontline insights and operational experience will help shape the ongoing... 
    Long term contract
    Full time
    Work at office
    Immediate start
    Shift work

    Lumenix

    Winnipeg, MB
    40 minutes ago
  • Shape customer experience intelligence remotely as an Analyst using Qualtrics, dashboards, and integrated...  ...for Agilent stakeholders. You will support CX measurement, reporting, dashboarding, and analytics activities across programs including ACX and Experience Champions. The... 
    Full time
    Remote work

    Allozymes

    Winnipeg, MB
    42 minutes ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Customer Experience - Cx Programs & Insights. Be the first to apply!