Investigator, Research and Analytics - Full-Time

Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and safeguard operational continuity by delivering the expertise and tools to manage risks at every level. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. We collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca.

Adventurous, Respectful, Determined: We lead with "yes", trust in our shared expertise, and embrace innovation while holding each other accountable to our vision.

Reporting to the Investigations Manager, the Investigator, Research & Analytics will conduct a wide variety of detailed, quality, and timely research and investigative assignments. This position will work within the Open-Source Intelligence team and collaborate with team members daily. Along with possessing an investigative mindset, advanced report writing, and research skills, a strong command of grammar and the English language are essential to success in this role. Remote work in this role is possible.

The ideal candidate has a demonstrated ability to manage multiple tasks within a fast-paced environment under the pressure of tight deadlines. Strong organizational, analytical, and decision-making skills are required. Must conduct all investigations in a professional manner and always maintain strict confidentiality.

This role offers the opportunity to contribute directly to high-impact projects and grow your career in a dynamic, supportive environment. If you’re driven by purpose, thrive on challenge, and want to make a tangible impact, Xpera is the place to grow your career and be part of a trusted, forward-thinking team.

What’s In It For You:

• Competitive salary
• Opportunity for paid overtime
• Comprehensive benefits and RRSP matching from your first day of employment
• Company provided laptop
• Perks including discounted gym memberships and shopping discounts
• Employee referral incentives
• Opportunities for learning and growth
• Business casual environment
• Supportive and collaborative team environment

What You Will Do:

• Conduct detailed, in-depth background and asset investigations on individuals and corporate entities in response to client requests using Internet research and databases
• Conduct intellectual property investigations via online research and site attendances
• Locate individuals throughout Canada using database and Internet searches as well as inquiries
• Assist with confirming focal points and identifiers, to maximize surveillance resources
• Comfortably navigate through popular social networking sites, locating, analyzing, and documenting relevant material found
• Document files accurately with file activity and all information gathered
• Ensure all client protocols and guidelines are followed
• Report your findings to our clients in accordance with Xpera standards and practices
• Abide by relevant privacy legislation and adhere to internal policies, guidelines and best practices that apply to open-source intelligence
• Provide support to the Surveillance and Risk Management Divisions with open-source research as needed
• Remain current on industry standards, new and emergent sites and participate in staff meetings and training for information sharing purposes
• Attend court or legal proceedings as required
• Other related duties, as required

What You Will Bring:

• Post-secondary degree, preferably in a related social science field such as criminology, forensic crime and intelligence analysis, journalism, sociology, psychology, etc. or equivalent combination of post-secondary diploma and relevant experience. Considered an asset but not required.
• Completion of 'Using the Internet as an Investigative Research Tool' training through Toddington International, or willingness to complete within two months
• A strong command of the English language (written and oral) is essential to success in this role
• Holds a valid Ontario Private Investigator License
• Reliable vehicle currently licensed for business/commercial purposes
• Minimum 2 years of research and/or investigative working experience
• Ability to work autonomously
• Prior experience working in a client focused environment
• Understanding of threat risk assessments and analytics
• Knowledge of all levels of the Canadian court system, insurance law and privacy legislation an asset
• Proficiency working with Microsoft Word, Excel, Outlook
• Advanced report writing and research abilities

We serve a diverse population across Canada and are committed to reflecting that diversity within our workforce. At Xpera, every employee is encouraged to bring their authentic self to work.

We welcome and encourage applications from people with disabilities. Candidates may request accommodations at any stage of the recruitment and assessment process.

In accordance with Human Rights and Accessibility legislation, Xpera is an equal opportunity employer dedicated to an inclusive, barrier-free recruitment experience. Applicants should notify Human Resources if they require any accommodations during the process.

Unsolicited Outreach Statement – Recruitment Agencies:

Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates. Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. Xpera welcomes resumes submitted directly from candidates.