Specialty Insurance Underwriting Operations Manager

Direct specialty insurance underwriting operations for WSI, coordinating reinsurance, controls, workflows, and partner service from hybrid Toronto.The Manager, Underwriting – Programs & Operations oversees delivery across underwriting, portfolio management, reinsurance, and program operations. You will align operating procedures and documentation with approved standards while improving data quality, workflow efficiency, service consistency, and scalability. The role communicates with stakeholders across Canada in English.Key Responsibilities:
Identify resources, workflows, and service expectations for programsAlign underwriting and operating procedures with approved standardsMonitor reinsurance capacity, use, accumulations, and data needsOversee policy administration, bordereaux, premium processing, and reportingSupport audits, findings remediation, and delivery issue resolutionRequirements:
Significant commercial Programs or specialty underwriting experienceExperience onboarding delegated underwriting arrangements preferredKnowledge of facultative and treaty reinsuranceExperience leading teams and coordinating operational workStrong financial, executive communication, and collaboration skillsApply specialty underwriting, reinsurance coordination, and operational control expertise to strengthen WSI program delivery across Canada.
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