Order Entry Clerk Level I
Full-time
Renaissance Repair and Supply
Job Responsibility:
About Renaissance:
Renaissance is a leader in telecommunications, electronics and harsh environment repair, engineering, logistics and support solutions. We optimize the life cycles of our global customers by innovating what is available, to access the unavailable.
We offer a competitive compensation package and a business culture which rewards performance.
For additional information on Renaissance, please visit our website at
Currently, we are searching for an Order Entry Clerk Level I to help further the company's vision and to drive initiatives within the Order Management team. Renaissance offers a close-knit working team and initiatives to help you meet your career objectives.
Responsibilities will include:
- Records and processes data into system tool
- Enters customer orders onto ERP system in timely manner
- Prepares and sorts and filing of customer orders and documentation
- Reviews and makes necessary corrections to information entered
- Identify customer priorities and Interfaces with Planning/Operations to help facilitate planning initiatives to drive on time delivery
- Responds to Operations regarding customers' orders,
- Generates customer reports and responds to inquiries
- Provides on time support and attention to internal team priorities as well as keep them current on developing internal and customer issues
- Collaborates with quality team and other departments to fulfill customer's request for Failure Analysis/Rework/Special Projects
- Maintains confidential information
- Performs other job-related duties as required
Education:
- High School Diploma.
Qualifications:
- Customer service industry work experience preferred.
- Previous data entry experience an asset
- Excellent oral and written English communication skills
- Experience in customer service, phone/email to handle inquiries, as well as, message and call referrals for technical personnel.
- Adaptive at learning new systems
- Customer service industry work experience preferred
- Skilled in Microsoft Office Suite especially Excel
- Knowledge of Advance Pro or other ERP systems considered an asset
- Experience/knowledge of telecommunications technology considered an asset
Renaissance Repair & Supply values the diversity of our workforce. We are committed to providing access & opportunity to individuals with disabilities. We will provide reasonable accommodation throughout the recruitment and employment process. Should you require an accommodation, please contact us at View email address on ca.edajobs.com.
This position may require exposure to confidential information. All applicants must meet eligibility requirements of the Controlled Goods Directorate (CGD).
We thank you for your interest in Renaissance Repair and Supply. Please note that only those candidates selected for an interview will be contacted.
Vacancy posted 1 day ago
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