Enterprise Solutions Engineer - Ottawa

LOCATIONThis is a remote position;
however, candidates must be based in the Ottawa Canada metro area to effectively support customers and partners across the territory. Candidates located out of this location will be automatically disqualified.
JOB SUMMARYThe market has shifted. AI is accelerating. The key to AI success is intelligent data and the infrastructure to manage it. Customers are urgently rethinking how they modernize, secure, and unlock value from their data. NetApp is built for this exact moment, with a differentiated platform, deep enterprise credibility, and a clear strategy to win. Joining NetApp now means operating in a high-performance environment where you are empowered to own every moment. Our culture is grounded in three principles: innovate to elevate, drive results, and excel as a team. These are more than words, they define how we show up, how we sell, and how we grow.
Behind every great sales rep is a Solutions Engineer who makes the magic happen. As an Enterprise Solutions Engineer, you will own the technical relationship with customers while partnering closely with your Client Executive to drive business outcomes, winning together across both existing accounts and net-new opportunities. You will design, architect, and configure solutions across complex enterprise environments, manage multiple deals at various stages (from new logos to long-term strategic accounts), and bring the art of what’s possible to every engagement. This role blends deep technical expertise, strong channel collaboration, and a high-energy, team-first culture where we work hard, win together, and actually enjoy doing it.
WHAT YOU'LL DO
Serve as the technical lead and trusted advisor across enterprise accounts in your territory
Partner closely with Enterprise Client Executives to build strategy, develop pipeline, and close business, operating as one team
Build and maintain strong relationships with channel partners and partner SEs;
co-sell, co-strategize,and win together in the field
Lead deep discovery sessions that go beyond the surface, uncovering real business challenges, technical gaps, and future-state goals
Architect and configure solutions across the NetApp portfolio (ONTAP, SAN, NAS, block, file, hybrid cloud, and data protection) tailored to customer environments
Support a mix of opportunities simultaneously, from net-new logo pursuits to highly strategic, long-cycle enterprise deals
Drive protect-and-expand motions within existing accounts while identifying and capturing whitespace opportunities
Engage customers in forward-looking conversations around AI readiness, data strategy, hybrid cloud, and disaster recovery
Collaborate cross-functionally with Solutions Architects, Engineering, and Professional Services to deliver seamless outcomes
Stay ahead of industry trends and bring innovative ideas that elevate customer conversations and differentiate NetApp
QUALIFICATIONS
7+ years of experience in technical pre-sales, solutions engineering, or systems engineering in a quota-driven environment
Proven success supporting enterprise or Fortune 1000 customers in complex sales cycles
Strong background in infrastructure technologies, storage and storage-adjacent solutions are essential
Deep knowledge of on-prem environments including SAN, NAS, block, and file, and how they integrate into broader architectures
Experience designing and configuring solutions within customer environments, translating requirements into real, deployable outcomes
Familiarity with hybrid cloud, virtualization platforms, and data protection/disaster recovery strategies
Demonstrated ability to manage multiple deals simultaneously across different stages, priorities, and customer types
Experience working within and alongside channel partners, including partner SE alignment and joint execution
Strong discovery, communication, and presentation skills, able to translate technical capabilities into clear business value
Ability to think strategically while executing tactically, designing for both immediate impact and long-term growth
Must be based in the designated metro area with the ability to support customers and partners in territory
Compensation:
The target salary range for this position is 214,200 - 277,200 CAD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetAppAt NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our cultureWe celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
AI DisclosureFor select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
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