Senior Integration Developer At Mckesson

Drive innovation with McKesson as a Senior Integration Developer focused on enhancing our cloud contact center platform. Use your integration expertise to shape seamless customer experiences.
In this senior role, you'll play a vital part in developing and optimizing Five9 solutions while collaborating with architects, product teams, and business stakeholders. You’ll manage contact center integrations, support platform modernization, and contribute to AI-powered customer engagements. Your experience will be key in transforming the customer journey across various communication channels.
Key Responsibilities: - Design and configure Five9 contact center solutions for optimized performance - Maintain voice, chat, and digital engagement configurations - Support migration from legacy systems to Five9 platform - Collaborate with teams to resolve integration and routing issues - Mentor team members on best practices and operational excellence
Requirements: - 7+ years in contact center engineering or related technology - 5+ years configuring Five9 or equivalent platforms - Strong communication skills with technical teams - Experience with middleware integrations like MuleSoft - Bachelor's degree in Computer Science or related field
Elevate your career in integration development by leveraging your technical skills to impact healthcare solutions at McKesson.#J-18808-Ljbffr