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front desk manager

$40 per hour
Full-time

Best Western Plus Merritt Hotel

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Develop and implement policies and procedures for daily operations
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare marketing plans
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events

Additional information

Work conditions and physical capabilities

  • Attention to detail

Personal suitability

  • Excellent oral communication
Vacancy posted 11 hours ago
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