Summer Box Office Agent

Job Responsibility:

Position Title: Summer Box Office Agent Location: Abbotsford, BC, Canada Duration: May 20, 2024 to August 15th, 2024; extension of contract possible.

Hours: 2 hours, twice a week. Specific week days and times to be negotiated.

Salary: $17.40 per hour

Theatre Background

• Gallery 7 Theatre is passionate about creating entertaining and thought-provoking theatre that explores the spiritual, relational, and social aspects of the human experience with a vision towards hope, reconciliation, and redemption.
• Based in Abbotsford, BC, the theatre has produced over 110 productions in over 30 years of continuous operation.
• Each year, the theatre produces up to five mainstage productions plus additional second-stage events.
• The theatre attracts between up to 12,000 theatre fans from across the Fraser Valley each season.
• An incorporated Society and a registered Charity, the theatre is governed by a volunteer Board of Directors and is run by a small staff consisting of a three-quarter-time Managing Artistic DIrector, a full-time Business and Operations Manager,a part-time Production Manager, a contract Marketing Associate and a contract Bookkeeper.
• As a semi-professional, community-based theatre, productions involve both contract artists and volunteer artists, technicians, front of house staff and others.
• Individuals from all backgrounds are invited to participate in and attend our productions.
• The Society is supported by a large group of donors as well as local and regional sponsors.

Position Summary

We are looking for an enthusiastic, organized, & motivated individual with a passion for live theatre and strong customer service abilities to join the Gallery 7 Theatre team as a Summer Box Office Agent. This position requires the successful candidate to be on site, in the office twice a week. Reporting directly to the Managing Artistic Director (MAD), and working closely with the Marketing Associate, the Summer Box Office Agent will be responsible for the following:

• Act as the main staff point of contact for patrons.
• Create a welcoming, fun, and professional experience for volunteers, staff, and audiences.
• Manage and conduct phone and email box office sales, season subscriptions, exchanges, and donations.
• Review and respond to box office phone messages and emails.
• Assist the Production manager with office and prp/costume organisation
• Submit receipts for reimbursement.
• Engage in Worksafe check-in and out practices
• Submit weekly reports to the Managing Artistic Director and Marketing Associate.

Requirements

• A commitment to championing the mission, vision, and values of the organization.
• An interest in, and a passion for, the arts, live theatre, and Gallery 7 Theatre.
• Ability to work well in a dynamic and team-oriented work environment.
• Ability to stay focused and on task when working in isolation.
• Excellent computer skills and the ability to learn new computer software programs.
• Familiarity with, or ability to quickly learn, box office systems and procedures.
• Familiarity with, or ability to quickly learn, other point of sale systems.
• Able to process a variety of payment methods such as cash, cheque, debit, and credit.
• Excellent interpersonal and customer service skills.
• Excellent telephone and online communication skills.
• Excellent time-management skills
• Strong multi-tasking ability.
• Strong commitment to excellence, organization, and attention to detail.
• Ability to solve problems quickly and efficiently.
• Strong writing skills.
• Ability to develop effective, positive, and life-affirming relationships with staff, volunteers, and patrons.
• Ability to adapt to change as necessary.
• Access to a vehicle or reliable transportation. Holding a valid Class V driver's license is an asset.

Application Deadline:

Ongoing, until position is filled.

Application Process:

Please send a cover letter and professional resume to Voir email sur ca.edajobs.com. This employment opportunity is open to all individuals who meet the above requirements. Please understand that only those selected for an interview will be contacted.

Job Types: Part-time, Casual

Pay: $17.40 per hour

Expected hours: No more than 4 per week

Benefits:

• Flexible schedule

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday
• Morning shift
• No weekends

Work Location: In person

Expected start date: 2024-05-21