Electronic Security Operations Supervisor

Apply electronic security expertise to supervise field operations, technician development, and customer service coordination at Securitas Technology Canada.This Field Operations Leader supports safe, consistent service delivery for video, access, intrusion, fire, and integrated systems. The position combines hands-on technical leadership with administrative ownership of service activities, inspections, inventory, billing, and performance reporting. You will partner with the District Service Manager, Dispatch, Project teams, customers, vendors, and employees.Key Responsibilities:
Conduct ride-alongs, audits, validations, and technical reviewsSupport technician onboarding, training, certification, and development plansSchedule service calls and inspections with customers and DispatchPrepare operational reports and track productivity, quality, and safety KPIsManage ULC inspections and reinforce approved service methodologiesRequirements:
Minimum five years in electronic security or field installation operationsStrong installation, troubleshooting, and commissioning knowledgeTechnical education or equivalent experience in a related fieldExcellent communication, interpersonal, and organizational skillsAbility to travel within the district with valid driver’s licenseUse field installation knowledge, coaching ability, and operational coordination skills to strengthen service execution and technician readiness.
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