Remote Mid-Market Customer Success Manager: Growth & Renewals
Riverside.fm
Riverside is seeking a results-driven Customer Success Manager to manage a portfolio of SMB customers remotely from Canada. You will drive adoption, enable success at scale, and protect long-term retention by guiding strategic conversations and reviews.
Collaborate with Product and Marketing to align roadmaps with customer needs, and pursue renewals and expansion opportunities. Strong English communication and a proactive, KPI-driven mindset are essential.
#J-18808-Ljbffr- ...platform , helping small and mid-sized businesses make more calls... ...conversations, and deliver better customer experiences. Serving... ...200 people, CloudTalk values growth , innovation , teamwork ,... ...edge AI products in a high-growth market. From real-time call intelligence...Remote workFull timeWork at officeImmediate startWork from homeHome officeFlexible hours
$110k - $135k per year
...platform allows organizations to manage their entire operating network... ...to suppliers, regulators, and customers, through an autonomous agentic... ...Risk Management. Customer Success Manager Location:... ...realization while protecting renewals and identifying opportunities...SuggestedContract workWork at officeWork from home- ...CUSTOMER SUCCESS MANAGER POSITION SUMMARY: Lead the delivery of Insights Communities while building strong, consultative relationships... ...setup, recruitment, engagement, incentive management, renewal, and overall health. · Collaborate with sales to understand...SuggestedFull time
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$80k - $95k per year
...make care possible. The Opportunity We're looking for a Customer Success Manager to lead strategic enterprise customer accounts. This... ...customer performance end-to-end, from implementation through renewals and scale-ups, for enterprise agencies and strategic accounts...Remote workFull timeSummer workWork at office1 day per week$152k - $209k per year
...defining work. We're all in on this mission. If you are too, let's talk. About the role: The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional Manager...Local areaWorldwideShift work$150k - $170k per year
...Hi! I’m Steph , Head of Growth for Data Products at Modash. I... ...growth isn't just finding new customers. It's helping the customers we... ...customers turn Modash data into successful products, and own the outcome... ...portfolio of accounts You'll manage a portfolio of customers using...Remote workLong term contractFlexible hours- ...a ton of insights! About Motion Marketing today runs on creative, and the teams... ...then turn those insights into repeat successes. Motion is built to help teams do exactly... ...we’re building. About the Senior Customer Success Manager role Most CS jobs are about driving...Remote workPermanent employmentFull timeSummer workWork at officeWork from homeShift work
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$96k - $177.6k per year
...Overview Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation...Ongoing contractLong term contractFull timeLocal area$79.97k - $98.78k per year
...scale partnerships as a primary growth channel. Through a two-sided... ...how modern B2B companies go to market through partners —... ...marketplace capabilities to give customers a complete partner-led growth... ...have an impact Own the full success of your assigned accounts, acting...Worldwide$100k - $110k per year
...team of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in transforming... ...at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our... ...is looking for a Senior Customer Success Manager to join our North America team and own...Long term contractWork at officeLocal areaFlexible hours1 day per week$84k - $105k per year
...largest organizations. In simple terms, we manage the systems that keep networks running... ...in its people, this is it. As a Customer Success Manager, you serve a shared portfolio of... ...signals, product usage, support activity, and renewal proximity. You load context quickly,...Full time$115.2k - $158.4k per year
...not duplicating efforts. Job Category Customer Success Job Details About Salesforce... ...Salesforce. The Experience The Customer Success Manager (CSM) is a versatile expert responsible... ..., the overall customer experience, and renewal and expansion, overseeing the experience...Full timeWork at officeFlexible hours3 days per week- ...more about the role! About Motion Marketing today runs on creative, and the teams... ...then turn those insights into repeat successes. Motion is built to help teams do exactly... ...we’re building. About the Senior Customer Success Manager, Strategic Accounts role Most CS...Remote workPermanent employmentFull timeSummer workWork at officeWork from homeShift work
$77k - $90k per year
...payments, fraud prevention, pricing, and customer support. As a world leader in virtual... ...are seeking a customer-centric Customer Success Manager with strong organizational and communication... ...relationship and long-term account growth to provide valuable insights and strategic...Long term contractFull timeLive InWork at officeFlexible hours2 days per week$115.2k - $158.4k per year
...not duplicating efforts. Job Category Customer Success Job Details About Salesforce... ...future of Salesforce. The Customer Success Manager (CSM) is a versatile expert responsible... ...operational efficiency, faster time-to-market) to drive long-term value realization....Long term contractFull timeContract workWork at officeFlexible hours3 days per week$122k - $152.5k per year
...and diverse organization. The Lifecycle Growth Marketing team engages with millions of Lyft riders... ...value to the target user Build and manage an experimentation program that drives measurable... ...prioritization — impact scoring, clear success metrics, and a track record of knowing...Hourly payFull timeWork at officeFlexible hours3 days per week- ...throughout the week or working entirely remotely Position Summary Lead Vena's customer advocacy (Excelerator's) program... ...individuals for their professional growth. With a dedicated team for support, this Senior Customer Advocacy Marketing Manager will have 3 core focuses:...Remote workFull timeWork at officeFlexible hours
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- ...and looking for mission-driven talent to help accelerate our growth. Job Opportunity At SWTCH, we're on a mission to... ...accessible, reliable, and intelligent for everyone. As a bilingual Customer Success Manager (CSM) , you'll play a critical role in helping our customers...Long term contractFull timeContract workWork at office
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- ...results-driven, relationship-oriented Vice President, Mid-Market Commercial Lines Sales to accelerate our growth across Ontario's diverse commercial landscape. This... ...is passionate about helping mid-sized organizations manage risk and protect their operations. As a senior...Full timeInternshipLocal areaWorldwideFlexible hours
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- ...Marketing & Growth Specialist | Remote / Self-Directed Marketing skills are valuable in today's digital-first environment. This opportunity is suited... ...-building skills to connect with prospective customers, share information about available programs and develop...Remote jobFlexible hours
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