Senior Ai Forward Deployed Engineer

AI agent deployment and workflow design define this Senior Forward Deployed Engineer role at Justworks International, based in Toronto.As a Senior Forward Deployed Engineer, you will identify high-impact workflows, redesign organizational infrastructure, and deploy durable systems. You will combine business operations, process design, technical execution, and product judgment to transform work across Ops, CS, Finance, and Legal.Key Responsibilities:
Map workflows and identify opportunities for in-house AI agentsRedesign processes around agents, human oversight, and data flowsConnect business systems and ship alongside AI capabilities teamsDeploy agents, define evaluations, and monitor production outcomesTrack KPIs including volume, quality, cost, and escalation ratesRequirements:
Five-plus years combining operations or process design with technical executionAbility to redesign workflows and demonstrate measurable business impactComfort reading and writing code, APIs, webhooks, and data pipelinesExperience building non-trivial LLM and agent solutionsFamiliarity with prompts, tools, retrieval, evaluations, and production systemsBring workflow design, agent deployment, technical fluency, and operational ownership to Justworks International’s AI transformation.
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