Call centre manager
$35 per hourFull-time
Harlow Payments
- Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 34 hours per week
- Education:
- Expérience:
- College/CEGEP
- Relocation costs not covered by employer
- Urban area
- Analyzes the administrative issues in order to provide help to the employee
- Sort the technical problems in order to help the employee with established procedures
- Hire, train, direct and motivate staff
- Leading/instructing groups
- Monitor and evaluate
- Provide staff training
- Resolve conflict situations
- Conduct sales calls
- Supervisory Experience
- Offer mentoring
- Monitor staff performance
- Monitor department's performance
- Conduct quality audits
- More than 20 people
- Employee recognition
- Call centre
- Quality assurance or control
- Sales
- Criminal record check
- Public transportation is available
- Attention to detail
- Fast-paced environment
- Large caseload
- Large workload
- Tight deadlines
- Work under pressure
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- 2 years to less than 3 years
- Day
- Overtime available
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Commission
- Group insurance benefits
- Life insurance
Education
Work setting
Tasks
Supervision
Policy and program experience
Type of experience
Area of work experience
Area of specialization
Security and safety
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
Screening questions
Experience
Employment terms options
Health benefits
Financial benefits
Vacancy posted 23 days ago
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