Senior Hcm Operations And Vendor Manager

Coordinate HCM operations for McKesson by managing vendor performance, service readiness, financial oversight, and cross-functional follow-through.This senior position governs vendors supporting Payroll, Time and Attendance, Benefits, Talent, Workforce Management, and related HCM services. You will manage operational reporting, renewal coordination, spend forecasting, invoice validation, contract obligations, and corrective actions. Success requires driving accountability across HR, Payroll, Technology, Finance, Procurement, Legal, Security, and external vendors without direct reporting authority.Key Responsibilities:
Monitor service coverage, capacity, backlog aging, defects, incidents, and SLA attainmentCoordinate readiness for payroll, benefits, compensation, and year-end cyclesMaintain contract, renewal, notice-period, and approval calendarsCoordinate spend forecasts, purchase orders, accruals, and variance analysisReconcile vendor costs against approved scope and contractual obligationsRequirements:
Seven or more years of vendor, service delivery, or technology operations experienceExperience supporting HR Technology, Payroll, Benefits, Talent, or Workforce ManagementUnderstanding of payroll and time-and-attendance service criticalityExperience with ITSM, service transition, continuity, and risk managementAbility to influence outcomes across enterprise stakeholdersUse vendor management, financial operations, service readiness, and HCM expertise to improve accountability across McKesson’s enterprise services.
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