Associate Director Of Ux Design (Calgary)

Join Critical Mass as an Associate Director of UX Design, where your design intelligence shapes leading digital experiences. Collaborate, guide, and elevate UX standards every day.

In this role, you will manage a diverse team of designers, providing direction through intricate UX models and ensuring high-quality outputs. Your expertise will translate ambiguity into actionable UX strategies while fostering a team culture grounded in clarity and innovation. Expect to balance strategic thinking with detailed hands-on design work.

Key Responsibilities

• Lead multi-disciplinary design teams with actionable guidance
• Design interaction models and user flows directly
• Establish explicit UX problem statements for team execution
• Work collaboratively to integrate diverse perspectives into design
• Facilitate workshops that drive team alignment

Requirements

• 5–7 years of UX or Product Design experience
• 3 or more years in a supervisory role
• Strong communication and visual storytelling skills
• Depth in interaction design and usability reasoning
• Knowledge of accessibility standards (WCAG 2.0 A/AA)

Bring your passion for user experience and creative strategy to Critical Mass innovative journey.